Analyst HRIS Release & Testing

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E‑commerce, Technology and more.

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E‑commerce, Technology and more.

The primary purpose of the Testing and Release Analyst role is to serve as the testing and SAP release management SME for knowledge, governance, and execution of all testing related activities, including regression testing, for all US HR Systems supporting Ahold Delhaize's US Associate population of over 200,000 active associates. Includes in-depth understanding of the business processes and system connections, end‑to‑end, as well as working understanding of testing required to validate operational success for all core HR systems and associated upstream/downstream impacts.

The HRIS Delivery Release/Testing Analysts are responsible for establishing testing standards, protocols, and repository for all end‑to‑end testing requirements across the HR system platform. This includes Success Factors, Kronos, ECP, and the custom union solutions. This role will have primary US accountability for coordinating all testing as it relates to the bi‑annual SAP Releases, and regression testing tied to the Global Change process.

This role develops effective and efficient testing protocols for Business Services. It also analyzes, maintains, monitors, and communicates testing results related to Release, Regression, Change Request, and project testing. Partners with the Demand team to review Release impacts and develop test scenarios. Also partners with stakeholders, including Business Services Process owners and IT, to conduct end‑to‑end testing required to support Change Requests, regression tests, and ongoing operational projects.

Serves as HRIS testing Subject Matter Expert for business customers.

• Collaborate with HRIS and key Business Services team members to properly define testing requirements and protocols to ensure high quality end to end HR system testing.
• Test, maintain, and monitor the path to production dev, test, and acceptance systems and environments.
• Coordinate testing across all core HR systems, partnering with HRIS Design and Operations, IT, Global, and Business Services Process owners to deliver end to end scenarios and testing results.
• Troubleshoot testing system malfunctions to restore normal functioning and ensure system availability to meet key testing deadlines.
• Expand or modify testing environments and protocols to serve new Business Services purposes or improve end‑to‑end testing workflow.
• Use the computer in the analysis and solution of business problems, such as development and tracking of testing guidelines, processes, procedures, and documentation to support testing systems and environments.
• Consult with management to ensure agreement on testing protocols systems, documentation, and coordination principles.
• Confer with Business Services counterparts regarding the nature of the information process flows and the expected output of test results.
• Develop, document, and revise testing design procedures, process flows, and quality standards.
• Train staff and users to work with test systems and programs to deliver user‑driven end‑to‑end testing results.
• Coordinate and link the required test standards across systems and…