Program Manager

4 weeks ago Be among the first 25 applicants

Founded in 2014, we offer the industry’s first and only cloud‑based, fully customizable, end‑to‑end software solution to automate securities‑based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry‑leading education and the latest technology, Supernova enables advisors to deliver holistic, goals‑based advice and help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities‑based lending and better the entire financial ecosystem.

At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities‑based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.

The key to Supernova’s success is largely dependent on our high‑performing Program Management Team. As a Program Manager, you will manage and be responsible for the implementation of Supernova’s SBL platform for our enterprise clients. You will work closely with internal and external project and technology teams to demonstrate the capabilities of the Supernova platform and manage the overall client onboarding process.

In collaboration with solutions engineers and business analysts, you will define the scope of work and the timeline to deliver the final solution to the client. A good understanding of Supernova platform capabilities and business/operation processes is required.

• Manage the overall project scope and timeline to onboard new clients and subsequent delivery phases for established clients.
• Facilitate requirements gathering with the client to define the user experience, business and operations workflows.
• Hold both internal and external team members accountable for the delivery of the defined milestones.
• Work and collaborate with diverse resources to meet timeline objectives.
• Identify and mitigate project risks and issues that affect scope and delivery.
• Participate in ongoing business process standardization.
• Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders.

• Bachelor’s degree.
• 3‑5+ years of project management experience.
• Demonstrated success in executing on project plans and/or operational improvements.
• Strong interpersonal skills and ability to connect with a diverse customer and employee population.
• Proven ability to manage projects in a fast‑paced environment.
• Good communication skills.
• Client‑focused, positive and professional attitude.
• Organized, detail‑oriented, accurate and responsive.
• Financial, banking and/or lending industry experience highly preferred.
• Familiar with the Atlassian products (Confluence and Jira).
• Prior experience in SaaS implementation is preferred.

Medical, dental and vision insurance: multiple plans with coverage for employees and dependents.

HSA and FSA accounts: tax‑advantaged accounts for health and dependent care expenses.

Life and disability insurance: employer‑paid basic coverage with options for additional voluntary coverage.

Compensation: $90,000 – $120,000 per year.

Retirement savings: 401(k) plan with employer contributions.

Employee assistance program (EAP): confidential support services, including free therapy sessions.

Paid time off: flexible PTO policies.

Additional perks: commuter benefits, pet insurance, continuing education assistance and more.

Form, execute, and communicate new ideas that add value to our employees and customers.

Strive through obstacles and failures.

Follow‑through on promises or commitments to others, accept responsibility, and answer for actions and decisions.

Listen to, understand, and support our employees and customers.

Act with speed, positive attitude, and flexibility.

Exceed expectations and surpass ourselves every day; we embrace a sense of pride and never stop growing.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.