Manager, IT Asset Management

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
** Overall

Purpose:

** The Manager, IT Asset Management will oversee the daily operational activities of the IT Asset Management Program including, but not limited to, short-term & long-term strategy/implementation; operating plans & budgets; value generation initiatives; policies, processes, procedures, systems, and reporting. This role will ensure that department goals are met and adheres to budget. The manager will track and manage the organization's hardware and software technology assets across the ITAM lifecycle.

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* Essential Functions:

*** Leads daily operational activities of IT Asset Management team (ITAM), responsible for overall performance of program. Monitors and reports on performance of team and provides direction/ feedback to team members to improve efficiency and effectiveness of processes, procedures, systems and reporting.
* Executes ITAM best practices in governance, process and communications and supports integration across the organization. Provides input into policy, process, procedure, systems and reporting improvements/ enhancements. Provides recommendations to ensure program is operating and performing according to expectations.
* Manages and participates in activities to audit budgetary spend, monitors inventory levels for hardware and software. Facilitates the request, procurement, and purchase of IT hardware and software in coordination with Procurement, including purchase requests for serialized assets and direct purchases for peripherals and supplies.
* Defines, reviews, and maintains the approved hardware and software lists and IT Asset Catalog.
* Oversees and ensures accuracy of the IT Asset repository for hardware assets across all locations and software license utilization.
* Tracks hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposal.
* Manages the receipt of hardware including inspection, validation, and shipment tracking.
* Facilitates the retirement and disposal of hardware assets in coordination with third-party disposal services.
* Manages the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portals.
* Maintains ITAM training documentation and provide process knowledge and support to stakeholder teams.
* Performs periodic software license reviews, true-ups, and internal/ external audits to assess current software risks and compliance posture of the organization. Monitors overall software license entitlements including current utilization, periodic reconciliation, and software reclamations to ensure they comply with license agreements and usage standards.
* Supports Business Application Owners in their understanding of software license entitlements, agreements, terms, and conditions. Proactively identifies issues and risks related to software license utilization and details action items/recommendations for remediation.
* Provides technical support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware and software contract renewals, and/or vendor-initiated software audits. May delegate routine duties/ responsibilities to other team members.
* Supports the company’s commitment to protect the integrity and confidentiality of systems and data.

The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their supervisor.
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* Minimum Qualifications:

*** Education or experience equivalent to a bachelor’s degree in computer science or engineering.
* Must have a minimum of…