People Operations Director

About Us

Morgan Street Holdings is a privately owned enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, Stanley and Continental. Our operating companies offer best‑in‑class sourcing and supply chain capabilities, brand‑defining and marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.

• Do What’s Right
• Respect and Value All
• Think Big Together
• Elevate our Customers and People

At Morgan Street Holdings, we are proud to make moments that matter every day for our people and our customers. We do this through living our values and support our people with competitive pay, benefits, flexibility, and a growth mindset.

The Head of Global HR Operations is a senior leader responsible for designing, scaling, and continuously improving HR operational excellence across a global organization. This role oversees end‑to‑end HR operations, ensuring consistent, compliant, and high‑quality employee experiences worldwide while enabling growth through automation, data, and technology. This leader is pragmatic, curious, and growth‑minded—someone who balances strategic vision with hands‑on execution, solves complex problems with clarity, and relentlessly improves how HR operates at scale.

• Lead and scale global HR operations across regions, ensuring consistency while respecting local requirements and cultural nuances.
• Own core HR operational processes including employee lifecycle management, HR service delivery, case management, policy administration, and data governance.
• Partner closely with regional HR leaders to ensure seamless global‑local execution.
• Take end‑to‑end ownership of HR operational priorities and initiatives, proactively identifying what needs to be done and driving work forward.

• Drive a culture of continuous improvement, using data, root‑cause analysis, and employee feedback to simplify and optimize HR processes.
• Identify operational inefficiencies and design pragmatic, scalable solutions.
• Establish and track KPIs and SLAs to measure service quality, speed, and effectiveness.

• Partner with HR technology to focus on automation and self‑service.
• Leverage AI, workflow automation, and digital tools to improve accuracy, speed, and employee experience.
• Ensure HR systems are integrated, scalable, and fit for future growth.

• Act as a hands‑on problem solver for complex operational challenges, from global process gaps to urgent people issues.
• Translate ambiguity into clear, actionable plans.
• Balance speed and rigor, knowing when “good enough” is better than perfect.

• Ensure global HR operations comply with employment laws, data privacy regulations, and internal controls.
• Partner with Legal, Finance, and Risk to manage compliance, audits, controls, and policy adherence.

• Own global people data strategy, governance, and operational reporting across HR systems.
• Ensure data accuracy, consistency, and reliability across regions, enabling confident decision‑making.
• Lead the development of scalable people analytics dashboards and reporting for HR and business leaders.
• Translate people data into actionable insights that improve workforce planning, operational efficiency, and employee experience.
• Partner with Finance, IT, and Business leaders to align people data with business metrics.
• Embed analytics into day‑to‑day HR operations, moving from reactive reporting to proactive insight.

• Build, lead, and develop a high‑performing global HR operations team.
• Foster curiosity, accountability, and ownership within the team.
• Create clear career paths and capabilities aligned to a modern, tech‑enabled HR function.

• 10+ years of progressive HR experience, with significant leadership experience in global HR operations.
• Demonstrated success leading HR operations across multiple…