Immigration Specialist

Job Description:

Company

Description:

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Role Description

We are seeking an Immigration Specialist to support the day-to-day execution of our U.S. and global immigration programs. This role is ideal for someone with strong technical fundamentals who can independently manage assigned work streams, exercise sound judgment, and deliver accurate results under time pressure.

You will partner closely with internal stakeholders and external immigration counsel to ensure compliant, timely, and high-quality immigration support for our employees and global assignee population.

Job Description

Immigration Program Execution

+ Independently manage assigned U.S. immigration cases through its lifecycle, in coordination with outside immigration counsel.

+ Act as liaison between candidates, employees, and outside immigration counsel to provide continuous support and coordination, and drive immigration matters forward efficiently.

+ Monitor and respond to U.S. immigration matters, managing case activity, deadlines, and follow-ups to ensure timely and compliant execution.

+ Track sponsored employees' job changes (location, duties, role, terminations, etc.).

+ Maintain accurate immigration records and case documentation.

+ Support global immigration transfers by working directly with global immigration providers and internal mobility partners.

Stakeholder & Vendor Management

+ Serve as a point of contact for employees, Talent, People Partners, and hiring managers on immigration-related questions.

+ Direct and follow up with external service providers to ensure deliverables are met on time and to standard.

+ Provide clear, practical immigration assistance to stakeholders, escalating when necessary.

+ Deliver high-quality, professional experiences to employees and internal stakeholders through clear communication, sound judgment, and reliable follow-through.

Process & Compliance

+ Identify process gaps, inefficiencies, or compliance risks and propose practical improvements.

+ Support ongoing process documentation, immigration resources, and workflow updates for internal stakeholders.

+ Partner with global mobility and related teams on continuous improvement initiatives.

Operational Support

+ Assist with invoice review, approvals, and proper cost allocation.

+ Participate in immigration education efforts and knowledge sharing across teams.

Qualifications

+ Bachelor's degree in Human Resources, International Relations, or a related field.

+ 3 to 5 years of hands-on experience in a technical U.S. immigration role, with demonstrated ability to independently manage cases in an in-house and/or immigration law firm setting.

+ Strong working knowledge of U.S. visa types and immigration processes, with the ability to review case facts and determine appropriate next steps.

+ Demonstrated ability to independently manage multiple immigration matters simultaneously in a fast-paced, deadline-driven environment.

+ Excellent verbal and written communication skills, with the ability to communicate clearly, concisely, and appropriately to different audiences.

+ Strong attention to detail, organizational, and data management skills, with a high degree of accuracy under pressure.

+ Proven ability to exercise sound judgment, identify risks, anticipate issues, and escalate appropriately.

+ Effective time management skills, including the ability to prioritize workload, meet assigned deadlines, and manage distractions with minimal supervision.

+ Ability to execute assigned work streams independently.

+ Demonstrated integrity and discretion in handling confidential and sensitive information.

Preferred Qualifications

+ Working knowledge of global immigration processes and experience coordinating with international service providers.

+ Familiarity with global mobility or international assignment programs and related compliance considerations.

+ Experience supporting or partnering with Global Assignees, relocation teams, finance partners, or…