Labor and Employee Relations Manager

Job Category: Human Resources - Administration

Requisition Number: LABOR
010300

Location:

Chicago, IL — 763 W Chicago Ave, Chicago, IL 60654, USA

Posted:
January 29, 2026

Employment Type:

Full-Time
• On-site

Welcome to Bally’s Chicago Casino. Our management team brings diverse expertise in leadership, growth, and development, with a focus on hospitality. We are committed to a clear vision, steadfast values, and bold long-term strategies that support reliability and professionalism in the industry.

Be a part of history as we move forward with a major project on the historic Chicago River. Join Bally’s Chicago team and contribute to a collaborative environment focused on delivering exceptional guest experiences.

The Labor and Employee Relations Manager is responsible for labor relations, union contracts, grievances, employee relations, compliance, compensation, and benefits, while advising senior leadership on CBA interpretation. The Manager will ensure legal compliance (labor laws) and drive organizational culture and HR metrics.

• Develop HR strategies aligned with company goals, advise executives on organizational design, and manage large-scale HR initiatives (mergers, reorganizations).
• Demonstrate a blend of operational experience with HR management, leadership, and change management.
• Apply emotional intelligence, servant leadership, adaptability, and empowerment to improve performance.
• Experience in leading HR efforts for a large property with a scalable workforce and culture.

• Handle complex employee issues, grievances, investigations, disciplinary actions, and terminations while fostering a positive environment.
• Oversee compensation structures, benefits programs, and payroll administration oversight.

• Ensure adherence to federal/state labor laws (FLSA, FMLA, EEOC) and update/implement company policies and handbooks.

• Supervise HR staff, manage HR systems (HRIS), budgets, and HR metrics.

• Strong knowledge of HR software (ATS, HRIS), labor laws, and best practices.

• Design and develop educational training modules as needed.
• Contribute to the organization’s bottom line and build strong union partnerships.

• Strong analytical skills with KPI identification and action planning.
• Build trust, foster a positive culture, empower the team, and prioritize team needs.
• Inspire through a shared vision and develop best-in-class values aligned with a strong organization.
• Design, execute, and measure reward and recognition programs with ROI considerations.

• Bachelor’s degree in HR, Business, or related field preferred.

• Minimum of 3 years’ experience in Labor Relations/Human Resources.
• Minimum of 3 years in the local market with labor relations across three or more collective bargaining units and a minimum employee base of 1500.

• SPHR, PHR or related certification preferred.

• Competitive salary with annual performance reviews
• Comprehensive health coverage (medical, dental, vision)
• 401(k) with company match
• Perks and childcare discounts
• Flexible time off
• $7 daily employee parking
• Target salary range: $110,000 – $115,000

If you are passionate about the hospitality industry and eager to contribute to a dynamic, forward-thinking team, apply today to Bally’s Chicago. We offer a vibrant work environment with a focus on professional growth and personal well-being. Join us to create exceptional experiences.

• Frequently lift up to 30 pounds.
• Regularly see, hear, talk, bend, twist, stand, walk; use hands to finger, handle, or feel; reach with hands and arms.
• Interact with others in a fast-paced, professional environment with potential noise and stress.
• Bright lights and loud noise may be present.

This employer is an equal opportunity employer. Applicants will be notified of rights under federal employment laws. For more information, review the Know Your Rights under the Department of Labor.