Benefits Specialist

## Benefits Specialist
** Department
* * OPS HR - Benefits Service Center
** About the Department
** The University of Chicago offers a wide variety of benefits programs and resources to its employees. From our health plan options and wellness programs, to our continuing education opportunities and competitive retirement plans, the University is committed to providing benefits that matter to you at each stage of your employment.
** Job Summary
** This role provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
** Responsibilities
* ** Under general supervision, administers the University’s Health and Welfare, and Retirement benefits.
* Counsels staff, faculty, retirees, and their families in their initial plan enrollments, making changes to their benefits during the year (family status changes), during open enrollment, and at retirement/termination of their employment at the University via telephone, e-mail, and one-on-one contact.
* Reviews, approves, processes/finalizes the enrollment/disenrollment of medical, dental, vision, flexible spending, health savings accounts, life disability and retirement benefits for active staff, faculty and retirees via Workday, while ensuring they meet specific policies and guidelines.
* Serves as the primary resource for interpretation of all benefits.
* Assists with the resolution of health and welfare benefit issues for active staff/faculty, retirees and health plan providers regarding enrollment and coverage matters via e-mail and phone.
* Interacts with unit administrators regarding employee benefits for new hires and current employees.
* May manage and/or administer one or more designated benefit plans.
* Conducts benefit presentations for employees and new hires, and additional projects as needed per the Director of Benefits and Benefits Manager.
* Provides specialized business support for the development, implementation and administration of cost-effective benefits programs such as pension plans and life, health and disability insurance.
* Supports staff, faculty, retirees, and their families in their plan enrollments, making changes to their benefits during the year (especially during open enrollment), and at termination of their employment at the University via telephone, e-mail, and one-on-one contact.
* Following established policies and procedures, administers employee benefits programs. Assists employees with benefit questions and problems. Assists in the maintenance of benefits records and documents.
* Has limited knowledge of federal and state laws pertaining to a specific subject area.
* Performs other related work as needed.
** Minimum Qualifications
***
* Education:

** Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
*
* Work Experience:

** Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
*
* Certifications:

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- **** Preferred Qualifications
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* Education:

*** Bachelor’s degree in business, finance, or a related field.
*
* Experience:

*** Benefits, human resources, or business related experience.
* Background in a variety of benefits services, such as health and welfare, medical, and retirement.
** Technical Skills or Knowledge:
*** Proficient knowledge of Microsoft Office.
* Maintain broad-based knowledge of all benefit plans offered by the University.
** Preferred Competencies
*** Work in a high call and email volume environment.
* Excellent verbal and written communication skills.
* Distinguished presentation skills.
* Exceptional interpersonal skills.
* Superb customer service skills.
* Accomplished analytical skills.
* Work independently and as part of a team.
* Maintain confidentiality.
* Work on multiple projects simultaneously, set priorities, and meet deadlines.
* Effectively communicate information that may not be well received.
* Research, analyze and present data and recommendations in an organized and logical manner.
* Outstanding level of…