Benefits Administrator

Overview

Title: Benefits Administrator

Location: 4822 N Broadway Chicago, IL 60640

Schedule: Hybrid, Monday to Friday (8:30am-5:00pm)

The Benefits Administrator is responsible for the daily administration of the organization’s employee benefits programs, ensuring accuracy, compliance with federal and state regulations, and aligned with organizational policies and values. This role manages and maintains all benefit plans including medical, dental, vision, life insurance, disability, retirement, wellness programs, and leave administration.

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Providing flexibility and work-life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

• Medical insurance. BCBS PPO, EPO, and HSA Plans
• Dental insurance.
• Vision insurance.
• 401(k) 3% Employer Contribution.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Professional Development Assistance.
• Disability insurance
• FSA Spending Account
• Life Insurance
• Employee Assistance Program
• Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

• Serves as the primary administrator for all leaves of absence, including FMLA, ADA, state and federal leaves, paid parental leave, and Workers’ Compensation; acts as a key liaison for processing employee benefits.
• Maintains up-to-date knowledge of FMLA, ADA, Workers’ Compensation, OSHA requirements, and applicable state and federal leave laws, as well as organizational health plan benefits.
• Advises managers and employees on the interaction of leave laws including Workers’ Compensation, paid parental leave, accommodations, and short-term and long-term disability benefits.
• Manages FMLA and other leave requests throughout the full lifecycle, ensuring timely communication, required notices, accurate tracking, and consistent application of organizational policies and legal regulations.
• Maintains appropriate contact with employees on leave, providing assistance and updates as needed.
• Oversees the full return-to-work process for employees returning from FMLA, Workers’ Compensation, ADA accommodations, or other approved leave.
• Administers the Workers’ Compensation program including claims management, coordination with insurance carriers, maintaining OSHA logs, loss-control recommendations, and employee guidance on WC processes.
• Facilitates communication between employees, medical providers, insurance carriers, and internal stakeholders to ensure timely and accurate handling of leave and Workers’ Compensation cases.
• Maintains all required documentation, time-off records, communications, and other compliance-related records for approved leaves, accommodations, and disability claims.
• Audits payroll and benefits files regularly to ensure accuracy of benefits deductions, leave tracking, and eligibility status.
• Manages and maintains all compliance regulations for the organizations 401K plan.
• Prepares reports, data analysis, and documentation as requested to support HR operations, compliance, and management decision-making.
• Supports administration of the Benefits Team mailbox and other communication channels to ensure timely and high-quality employee service.
• Performs other duties as assigned.

• Bachelor’s Degree from an accredited institute of higher learning is required.
• Minimum Five (5) years of benefits administration experience required.

• HR-related certification (SHRM or HRCI) preferred.
• CEBS ( Certified Employee Benefits Specialist) designation preferred.

• Solid understanding of employee benefits programs, including medical, dental, vision, life, disability, 403(b)/retirement plans, wellness programs, and voluntary benefits.
• Working knowledge of federal and state regulations related to benefits administration, including ERISA, ACA, COBRA, HIPAA, FMLA, and ADA.
• Familiarity with Workers’ Compensation processes and the coordination of benefits with leave programs.
• Kno…