Director, Ops, Compliance, Comp

Overview

Title: Director of People Operations, Compliance, & Comp

Location: 4822 N. Broadway Chicago, IL 60640

Schedule: Hybrid, Monday to Friday (8:30am-5:00pm)

The Director, People Operations, Compliance & Compensation provides leadership and operational oversight across benefits, compensation, payroll, HRIS, and learning and development. This role ensures HR practices are efficient, legally compliant, data-driven, and aligned with organizational strategy. This role is responsible for the design, implementation, and administration of operational processes used to deliver HR programs and projects, driving excellence in service delivery and data integrity in all areas.

The role partners closely with HR Business Partners and leadership to create a consistent and high-performing employee experience.

The role is responsible for developing scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, rewards, and timekeeping. In addition, the role implements policies to ensure compliance with HR regulations, payroll, benefits administration including discrimination, pay equity, and data security initiatives and ensures that reporting and filings are accurate, timely, and compliant with regulatory requirements.

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Achieve your goals in a supportive environment that prioritizes your well-being and personal flexibility.

• Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan
• Dental insurance.
• Vision insurance.
• 401(k) 3% Employer Contribution.
• Commuter benefits.
• Professional Development Assistance.
• Disability insurance.
• Voluntary Benefits.
• Flexible Spending Account.
• Life/AD&D Insurance.
• Employee Assistance Program.
• Special Vendor Discounted Offerings on Travel, Amusement Parks, etc.

• Leads and manages the People Operations teams responsible for Benefits, Compensation, Payroll, HRIS, and Learning & Development.
• Ensures efficient, accurate, and service-oriented HR processes across the full employee lifecycle.
• Develops and maintains HR processes, SOPs, and service-level expectations to drive consistency and quality.
• Implements process improvements that enhance data accuracy, minimize manual work, and optimize employee and manager experiences.
• Ensures alignment across HR functions through strong communication, collaboration, and operational integration.

• Oversees the design, implementation, administration, and evaluation of employee benefits programs including medical, dental, vision, life insurance, disability, 401 K, wellness initiatives, and voluntary benefits.
• Ensures benefits are competitive, cost-effective, compliant, and aligned with organizational philosophy and budget.
• Leads annual open enrollment, vendor management, benefits communication, and employee education.
• Partners with Benefits staff to troubleshoot escalated issues, resolve complex cases, and enhance benefit processes.
• Ensures compliance with ERISA, ACA, HIPAA, COBRA, FMLA, and other regulatory requirements.

• Leads compensation program strategy including salary structures, market pricing, job leveling, pay equity analysis, and variable pay programs.
• Oversees annual compensation cycles including merit planning, market adjustments, and performance-based compensation.
• Works with Finance on workforce planning, forecasting, and compensation budgeting.
• Ensures job descriptions, classifications, and FLSA determinations are accurate, consistent, and aligned with industry benchmarks.
• Provides compensation consultation and guidance to HR Business Partners and organizational leaders.

• Oversees payroll operations to ensure accurate, timely, and compliant payroll processing for all employees.
• Ensures payroll compliance with federal, state, and local regulations, wage and hour laws, and organizational policies.
• Collaborates with Finance to support payroll budgeting, audits, general ledger processes, and reconciliation activities.
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