Human Resources Manager

Overview

Since 1870, Erie Neighborhood House has provided the most comprehensive support immigrant and low-income families in Chicago need to thrive and has constantly evolved to meet their needs. Today, Erie House is a modern social services nonprofit with programming and resources for children and youth, mental health and community wellness, adult education and training, legal services, and more. Through these programs, we empower the people we work with to build powerful communities.

The full-time Human Resources Manager (HRM) is able to help others at Erie House deliver quality services to the communities we serve. The successful HRM will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the HRM bring efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the flexibility and care that drives the Erie House culture.

POSITION SUMMARY

The Human Resources Manager will champion and manage the day-to-day functions of the Human Resources (HR) Department, with a focus on leading the organizational workplace to meet goals and outcomes based on talent acquisition, engagement, and development.

• Supervision of the Human Resources Generalists, maintaining regular departmental and 1:1 meetings.
• Guide and facilitate the HR Department to be a supportive administrator and thought partner to all levels of the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and modern technologies in human resources, talent management, and employment law.
• Delegate projects and ad hoc responsibilities to direct reports as necessary.
• Report to Sr. Director of Organizational Experience analysis, recommendations, and solutions.
• The ability to independently organize work schedules that are conducive to meeting with leadership, including those in Executive level, Managerial level and Staff to conduct thorough investigations in exploration and official HR related meetings.
• Performs other duties as assigned.

Human Resources Compliance

• Identify, track and oversee all HR compliance related requirements including, but not limited to FMLA, ADA, Harassment training, Title VII, ERISA.
• Manage ongoing internal self-audit processes to ensure adherence to compliance standards for grant and regulatory bodies.
• Stays knowledgeable of all legal and regulatory bodies for internal and external standards.
• Edit and update all job positions/descriptions, including conducting periodic audits to ensure compliance under the Fair Labor Standards Act.
• Oversee reporting of all unemployment filings and attend unemployment hearings.

People & Culture

• Champion employee recognition initiatives including, but not limited to the annual holiday party, all staff anniversary celebrations, staff appreciation weeks, and virtual recognitions celebrations.
• Utilize the HRIS to connect socially with the employee population, and championing employee resource and interest groups.
• Analyze and make recommendations to encourage positive employee relations and increased productivity.
• Addresses escalated employee relations issues with support of the Sr. Director of Organizational Experience; further escalating matters as needed.
• Supports the Senior Director of Organizational Excellence with implementing policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.

Performance Management

• Manage the performance review processes of the agency, including 30, 60, 90-day probationary reviews, six-month goal reviews, and the annual review process.
• Handles discipline and termination of all positions in accordance with company policy and direction of the Sr. Director of Organizational Experience and/or the Executive Director.

Talent Management

• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management within a Diversity, Equity, Inclusion and Belonging lens.
• Manages recruitment efforts agency-wide, ensuring the entire employee life cycle is a seamless and positive experience for all…