Human Resources Manager

Overview

Position
:
Manager, Human Assets - National (Internal Title)

Position Type: Internal-External

FLSA Classification: Exempt

Reports to: DaOndra Thompson-Bamgbala, Managing Director of Human Assets

Start date
:
January 2026

Location: Chicago, IL

Location Classification: Hybrid role - Candidate is expected to visit the office 3x a week for mail

Salary Range: $60,278 - $63,450 is the hiring salary range (i.e. the range a candidate would be offered to start).

About One Goal

One Goal transforms postsecondary advising and support so that every student can define their own future. Together with our partners, we’re building a movement to close the opportunity gap. We work side-by-side with partner schools and districts to build their knowledge and capacity. The result is more effective support for all students. Our unique approach, honed over 15 years, prioritizes strong human relationships.

And it’s proven to deliver real student impact: An independent study by the University of Chicago found that One Goal students are about 40% more likely to earn their postsecondary degrees than students from similar backgrounds. At One Goal you’ll be immersed in a culture of collaboration, shared purpose, and collective impact.

The Person

The Manager, Human Assets will lead and manage a number of crucial work streams that enable a strong staff experience and organizational compliance. As the Manager of Human Assets, you won’t just be handling paperwork; you’ll be actively shaping the operational foundation that allows our staff to thrive and our organization to reach its mission. You understand that legal adherence is simply the starting point for HR excellence.

You thrive on the challenge of developing innovative policies and solutions by actively listening to and addressing employee needs. You’ll ensure our systems and processes are seamless (direct staff support, benefits administration, leave administration and compliance), so our staff can focus their energy on the students we serve.

Your core responsibilities will include:

Benefits Administration (50%)

• Providing reliable Benefits Administration to ensure access to and understanding of our Total Rewards for all staff
• Supporting staff with benefits enrollment (new hires, qualifying life events, and stewarding Open Enrollment)
• Answering questions about our Total Rewards offerings and providing Fresh Desk ticket responses in a timely manner
• Maintaining healthy relationships with our carriers and broker, to support compliance and a positive experience for staff
• Conducting timely processing of offboarding steps in HRIS as well as with carriers/vendors

Leaves Administration (30%)

• Serving as the primary point of contact for employees, people managers and external leave partners, ensuring timely communication with all stakeholders
• Coordinating with external vendors (e.g., leave management vendor, short-term disability carrier) for claims support and enabling a seamless employee experience
• Maintaining accurate and confidential records, ensuring proper documentation storage and tracking in HRIS
• Reviewing, recommending, and implementing improvements to current leave policies and processes to enable efficiencies and improved employee experience
• Staying current on pending and new legislation related to FMLA, ADA, and state/local leaves to proactively adjust company policies

Compliance (20%)

• Administering background checks, related processes such as fingerprinting, and employee eligibility verifications (I-9s)
• Maintaining compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Reviewing and scanning HA mail (in-office time required) and escalating any items as necessary
• Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
• Identifying ways to maximize our use of our HRIS and others systems to streamline our work

You will execute on these responsibilities by:

• Providing timely, proactive, informative support to our staff members on their basic Human Assets (HA) needs and requests
• Synthesize trends to…