Human Resources Assistant

Company Culture and Overview

METROPOLITAN FAMILY SERVICES (MFS) has empowered families to learn, earn, heal, and thrive since 1857. COMMUNITY is at the heart of everything we do.

Human Resources Assistant

Headquarters (HQ) – 101 North Wacker Drive, Chicago, IL 60606, USA

Starting salary: $40,000 – $44,000 per year, based on skill and experience.

• Assist Chief People & Culture Officer with scheduling appointments, arranging meetings, preparing correspondence, drafting reports, and managing calendars.
• Maintain confidential employee files (digital and physical) to ensure documentation is complete, accurate, and compliant with agency policies and legal requirements.
• Help prepare and distribute HR communications, memos, and agency-wide notices.
• Serve as a point of contact for routine HR inquiries, directing employees to appropriate resources and escalating issues when necessary.
• Coordinate employee recognition activities, wellness initiatives, and HR-sponsored events.
• Assist in ensuring compliance with federal, state, and local employment laws, and with agency policies and procedures.
• Handle and maintain highly confidential information and use a high degree of sound judgment.
• Perform other duties as assigned.

• High school diploma or equivalent, required.
• Two years of office experience or HR support experience, required.
• Advanced computer skills (MS Word, Outlook, Excel), required.
• Strong organizational skills to manage multiple priorities and deadlines, required.
• Exceptional verbal and written communication skills, required.
• Demonstrated ability to work in a fast‑paced environment and meet multiple deadlines simultaneously.
• Demonstrated experience managing confidential information.
• High sense of urgency and strong follow‑through, essential.
• Exceptional attention to detail and strong organizational skills.
• Effective interpersonal and problem‑solving skills.
• Ability to interact appropriately and work well with diverse staff and external constituents.
• May need to travel to other agency sites periodically.

• Flexibility, high collaboration, and quick adaptation to change.
• Strong interpersonal and problem‑solving skills when dealing with individuals at all levels within the organization and externally.
• Ability to work effectively with diverse individuals and groups.

• Satisfactorily pass all relevant screenings and criminal background checks.

• Require sitting and standing for sustained periods, frequent talking, hearing, using hands and fingers, and occasionally standing, bending, stretching, stooping, kneeling, and crouching.
• Require close visual acuity for tasks such as preparing and analyzing data, transcribing, and viewing a computer terminal.

• Medical, dental, and vision coverage.
• Company contributions of $2,000 to individual and $4,000 to family HSA accounts, pro‑rated to start date.
• Free general medical and behavioral health Teladoc services for all team members.
• Ascensus 401(k) plan services with 4% employer match, vested at 100% on day one of eligibility.

Metropolitan is Illinois' first comprehensive human services agency, serving more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services that promote education, economic stability, emotional wellness, and empowerment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws.