Assistant Human Capital Manager - Chicago

Oliver Wyman - Assistant Human Capital Manager - Chicago

Chicago, IL

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

The Assistant Human Capital Manager plans and administers human resources activities for Oliver Wyman Actuarial colleagues in multiple offices, including Toronto, Montreal, and Chicago. The role provides frontline HR support to employees and management, as well as regional support to the HC Operations team. Responsibilities include the coordination and support of a variety of Human Capital activities. Over time, this person will increasingly serve as an HR Business Partner for colleagues and leaders.

Proficiency with French is strongly preferred. This is หลัง a hybrid role requiring three days per week in our Chicago office; there is no option to be fully remote.

• Provide guidance and answer questions on policy interpretation, ensuring uniform and equitable application of policies and procedures.
• Administer Talent Management programs, such as leaves, rotations, and work schedule changes; process in‑country transfers; generate and distribute appropriate documentation.
• Support processing of immigration requirements in partnership with Global Mobility.
• Administer OW Actuarial Study Program.
• Maintain time‑off tracking/reporting and data for service awards.
• Enter employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes, and terminations. Ensure required approvals are obtained.
• Provide assistance to resolve payroll and benefit issues and answer general questions.
• Stay up‑to‑date on program/policy changes within OW Consulting – particularly in Canada – to ensure consideration is given to whether these should apply within OW Actuarial.

• Ensure new hires have first‑day logistics and details, including required paperwork such as I9s in the US and authorized work documentation.
• Organize and Bildungs 1 orient (schedule presenters, milieu lunch, reserve meeting rooms).
• Coordinate with departments(map specific onboarding requirements).
• Deliver presentations that meet high‑quality standards.
• Process new hire paperwork.
• Troubleshoot operational issues (such as travel, expense and IT).
• Conduct exit interviews for departing employees.

• Provide guidance to employees relating to confidential matters.
• Distribute employee communications as required.
• Manage required documentation in accordance with legal and company requirements, ensuring accuracy and completeness.
• With guidance from HR Director and/or OW Colleague Relations Team, perform and support employee investigations when required, ensuring enforcement of disciplinary procedures.
• Assist with development and administration of Performance Improvement Plans.
• Other duties as assigned, including projects related to the business or the regional HC Operations team.

• Bachelor’s degree with three or more years of human resources experience required, preferably in a professional services environment.
• Experience leading projects and/or teams, facilitating discussions, coaching clients, mentoring more junior HRétés, and advocating for policy or other initiatives.
• Bilingualism in French is preferred.
• HR Certification is a plus.
• Proficiency in Microsoft Suite including Outlook, Word, Excel, PowerPoint.
• Experience with Workday is a plus.

• Maintains knowledge of trends and changes in Human Resources legislation (including/especially in Canada) and conveys local, state, and federal laws where appropriate.
• Strong attention to detail and accuracy.
• The ability to be productive, flexible and.parts to simultaneously manage multiple project priorities in a complex, performance‑driven environment.
• Experience balancing ever‑changing work demands in a challenging environment with numerous stakeholders to satisfy.
• Experience in a roleoras requiring a high degree of organizational skill, accuracy vasit…