Head of Labor Relations - Americas

About Hyatt

Hyatt Hotels Corporation has been nurturing hospitality since 1957, building a culture of care where colleagues become family. We are committed to inclusion, empathy, and diversity, and we are proud to have earned a place on Fortune’s 100 Best Companies to Work For® list for ten consecutive years.

Position Summary

Hyatt Hotels Corporation seeks an enthusiastic Head of Labor Relations to join our Human Resources team. In this role, you will collaborate closely with Operations, HR, and Legal teams, leading Hyatt’s labor relations function for the Americas. You will play a critical role in shaping regional strategy for contract negotiation, union‑backed legislation, and mitigation efforts while overseeing the administration of collective bargaining relationships and agreements.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally

• Flexible work schedule and location

• Wellbeing initiatives including a complimentary Headspace subscription and a discount at the on‑site fitness center

• Global family assistance policy with paid time off following birth or adoption, plus financial assistance for adoption

• Paid Time Off, Medical, Dental, Vision, 401(k) with company match

Responsibilities

• Act as lead spokesperson and team leader in major labor negotiations, providing direct oversight of the negotiation process.

• Provide counsel to SVPs, GMs, and owners on labor and employee relations issues, including potential acquisitions, divestitures, and new development projects.

• Partner with feasibility to ensure due diligence occurs from a labor perspective for acquisitions and new developments, and to provide valuation impact for divestitures.

• Serve as Trustee on numerous Taft‑Hartley Employee Benefit Funds, including Health & Welfare, Pension, Training, Scholarship, 401(k) and Labor/Management Cooperative funds.

• Provide functional expertise to hotel teams for key operational strategies including technology implementation, service standards and other aspects of job design impacting union colleagues.

• Set strategy for outside labor counsel, providing direction as needed (e.g., response to ULP charges, administrative law judge proceedings, arbitration and any related court litigation).

Qualifications

• 15+ years of experience in labor relations for the hospitality industry, with a proven track record of success.

• Experience working directly for a hospitality company or union preferred.

Preferred Qualifications

• Bachelor’s degree in labor relations, hospitality, business, or a related field.

• JD (Juris Doctor) preferred.

• Trustee training through International EE Benefits Foundation preferred.

Additional Information

Salary range: $202,500–$300,000. Position is also eligible to earn an annual bonus. Pay will meet local requirements.

Employment type:

Full‑time. Seniority level:
Executive. Job function:
Other. Industry: Hospitality.

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