Jr. Associate, People Operations

About the Opportunity

We are looking for a detail‑oriented Jr. Associate to join our People Operations team. In this hourly role, you will be the engine room of our daily HR operations, ensuring compliance requirements are met and employees receive fast answers to their questions.

• Workday Data Integrity:
  Serve as an owner of our People Data. You will meticulously process new hires, I‑9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity.
• Compliance & Claims Administration:
  Coordinate the administrative side of unemployment claims and workers’ compensation cases (gathering documents, filing standard responses). Manage I‑9 compliance, including handling reverifications and auditing for accuracy. Respond to background check inquiries and monitor clearance status.
• Tier 1 Stakeholder Support:
  Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support. Provide Tier 1 troubleshooting support for Workday.
• Benefit Team Support:
  Serve as the first point of contact for benefits inquiries, guiding employees through open enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager.
• Operational Support:
  Support your fellow People Operations Analysts and HRBPs by running regular and ad‑hoc reports, auditing data for accuracy, and assisting with core People Team programs.
• Continuous Improvement:
  Identify and suggest improvements to our Workday and existing business processes, collaborate with the People Tech team to make them more efficient, scalable, and user‑friendly.

• Bachelor’s degree in a related field or 1‑2 years of relevant experience (strong administrative or HR experience are a huge plus).
• Extreme Attention to Detail:
  You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do. You can follow a workflow exactly and don’t cut corners on compliance (I‑9s, etc.).
• Strong Technical & Analytical
  
  Skills:
  
  You have solid Excel skills (VLOOKUPs, Pivot Tables) and are comfortable manipulating data sets.
• Customer‑Oriented Mindset:
  You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders.
• Preferred:
  Direct experience using Workday for HR data management.

Our hybrid model requires three days a week in the office. Many team members choose to come in more often to take advantage of in‑person collaboration and connection. You’re welcome—and encouraged—to be in the office up to five days a week if that works for you.

Chicago $24.75 – $29.10 per hour.

We offer a competitive salary package including equity and 401(k). Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees’ needs, as well as many other benefits and perks that are not listed.

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We’ll contact you via email or text to schedule interviews and share information about your candidacy.