Event Planning Manager

Summary

When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life.

This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor.

This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity.

At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience. We are a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination.

Discover your place to shine in our warm, respectful, and inclusive culture.

The Event Planning Manager's primary focus is servicing group sales and local catering bookings. This position acts as the liaison between clients and the hotel staff, ensuring a successful event by communicating details to each department and aiding the banquet team where needed.

Responsibilities include:

administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.

The salary range for this position $65,000 - $72,000. This position will be posted for 30 days and applications will be reviewed as they are received.

This role will embody our leadership expectations:
Championing Hyatt's Purpose & Values, Experiment to Improve, Drive for Impact and Develop Diverse Talent. This leader will also demonstrate our values of empathy, wellbeing, respect, integrity, experimentation and inclusion.

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

• A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills
• A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
• Promptly answer telephones and enthusiastically greet our guests with your personal spirit, however busy and whatever time of day.
• Produce quotes and written confirmation to all clients and staff in a timely and thorough manner in the form of banquet event orders and group resumes.
• Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home.
• Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met.
• Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Work with vendors as needed and adhere to internal event budgets.
• Work within hotel booking guidelines, client outreach, policy standards, procedures, operational guidelines & service manual.
• Review & coordinate with Banquet Chef's on creative menus & new product ideas.
• Must be proficient in general computer knowledge.
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment.