Assistant Food & Beverage Manager - Embassy Suites Chicago Mag Mile

Job Description - Assistant Food and Beverage Manager - Embassy Suites Chicago Downtown Mag Mile (HOT0C9RV
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Embassy Suites by Hilton Chicago Downtown Magnificent Mile, 511 Columbus Drive, Chicago 60611

The Embassy Suites by Hilton Chicago Downtown Magnificent Mile is searching for an Assistant Food and Beverage Manager to join their Food and Beverage team. If you are passionate about customer service, take the next step and join our fantastic team!

The ideal candidate must have an outgoing personality, at least 1-2 years of leadership experience in food and beverage, a genuine passion to create memorable experiences for guests, and a drive to grow and develop your career with the team.

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through Daily Pay
• Hilton Shares:
  Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt
  - Free Education:
  
  Access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via Amazon Care
• Mental health resources including free counseling through our Employee Assistance Program
• 401K plan and company match to help save for retirement
• * Available benefits may vary depending upon property-specific terms and conditions of employment

The estimated annual salary for this role is between $60,000 and $63,000 and is based on applicable and specialized experience and location.

As an Assistant Manager of Food and Beverage, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations (kitchens, restaurants, banquets, lounges, room service, coffee shops, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standard:

• Assist in the management of all Food and Beverage operations including guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
• Ensure consistency in food quality and presentation and monitor cost and portion controls
• Assist in monitoring and developing team member performance, including supervision and professional development, scheduling, counseling and evaluations, and delivering recognition and rewards
• Meet and greet guests, respond to inquiries, requests and issues in a timely, friendly and efficient manner, and resolve guest concerns
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in recruiting, interviewing and training team members

• Hospitality - We re passionate about delivering exceptional guest experiences
• Integrity - We do the right thing, all the time
• Leadership - We re leaders in our industry and in our communities
• Teamwork - We re team players in everything we do
• Ownership - We re the owners of our actions and decisions
• Now - We operate with a sense of urgency and discipline

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!