Assistant Front Office Manager

Summary

The salary range for this position is $70,304 to $75,000. This is the range for this position that Andaz Napa reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

At Andaz Napa, part of World of Hyatt Lifestyle Brand, we believe our guests select Andaz for our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. We value independence, creativity, and free-thinking.

Across Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they’re exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Front Office Manager oversees front office operations, including staffing, cash handling, and guest services. Additional responsibilities include training, developing, and scheduling colleagues to ensure an exceptional guest experience.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• Previous front office or hotel operations experience required
• Supervisory or leadership experience in hospitality strongly preferred
• Strong customer service and guest‑relations skills
• Ability to lead, train, and develop front office team members
• Solid cash‑handling and financial accuracy skills
• Excellent communication and interpersonal skills
• Proficiency with property management systems (PMS) and basic computer applications
• Strong problem‑solving and decision‑making abilities
• Ability to multitask in a fast‑paced environment
• Flexible schedule, including weekends, holidays, and varied shifts
• Professional appearance and adherence to brand standards

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

• Complimentary Hotel Room Nights*, Discounted Colleague Rate & Friends & Family Room Rates Worldwide
• Discounted F&B when Staying at Hyatt Hotels Worldwide
• Medical, Dental and Vision Insurance (Full‑Time Colleagues)
• Retirement Savings Plan
• Highly Competitive Salaries & Incentives
• Excellent Training and Professional Development
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more.
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition Reimbursement, up to $1,000 a year*

This is a great opportunity to start a career with Hyatt Hotels Worldwide. For immediate consideration for this position, click Apply Now and complete an application for this position on the Hyatt Careers Site!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status