Housekeeping Public Area Attendant; PM

Overview

Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Our Vitality initiatives support a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation. We have been named a Top Workplace by the Chicago Tribune for 8 years in a row.

Be Bold, Be Inspired, Be You.

WHAT YOU WILL BE DOING:

• As a Housekeeping Public Area Attendant you will maintain the public areas of the hotel for both our internal and external guests and assist Room Attendant colleagues by replenishing all Housekeeping supplies on the floors.
• PM Shift will be 2:30pm – 11pm
• Properly cleaning and maintaining the assigned areas of the hotel
• Maintaining cleanliness of Guest Elevator foyer, including elevator doors and tracks, ash urns, windows and plant stands
• Maintaining cleanliness of all hallway signage, pictures, light fixtures, fire extinguishers, air vent and walls
• Picking up and removing all visible trash and room service items
• Vacuuming and edge cleaning hall carpet on each assigned floor
• Replenishing all Housekeeping supplies on the guest room floor storage rooms
• Completing inventory assignments
• Assist in completing guest requests and staff request calls
• Assist in placing linen/supplies in floor closets and clearing the chute
• Providing warm and friendly service for both internal or external guests
• Actively participating in morning briefings
• Participating in any scheduled training and development programs
• Following all safety rules, emergency procedures and fire prevention regulations
• Reporting maintenance items
• Returning all lost and found articles to Risk Management
• Following all hotel and departmental policies and procedures and service standards
• Any other tasks that may be assigned

• Constant standing and walking throughout the shift
• Constant bending, kneeling, pushing, pulling
• Occasional lifting and carrying over 50 lbs
• Occasional ascending or descending ladders, stairs and ramps

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Detail oriented and able to handle multiple tasks
• Highly responsible & reliable
• Excellent organizational and time management skills
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Warm, caring and helpful

• Position Hourly Rate: $26.60
• Employee Benefit Card offering discounted rates at Accor worldwide
• Learning & Development programs through our Academies
• Opportunity to develop your talent and grow within our property and across the world
• Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
• Extended Benefit Package

Our Heartist Culture:
At Accor, we are all Heartists®. We are passionate and expert in what we do, welcoming, connecting, and serving others. We care, we dare, we place people at the heart of everything we do.

Come As You Are:
Imagine a workplace with leaders and colleagues who show up real and embrace vulnerability. Our culture of inclusion welcomes everyone, regardless of race, gender, background, or anything really. For five years in a row, Swissôtel Chicago has been voted a Top Workplace. If you love building a career and being celebrated for simply being YOU, apply with us today.

Our colleagues are passionate about connecting to the world and to others. We partner with SOS Children’s Villages Illinois to support families and underprivileged children. Our Vitality culture is inspired by our design and mission to deliver heartfelt service and meaningful relationships.

We are a worldwide Augmented Hospitality leader with 300,000 experts reinventing hospitality. Our promise is caring and impeccable service, and our mission is to make the impossible possible to realize dreams. We operate 50+ hotel brands, restaurants, spas, coworking spaces, and more.

Swissôtel Hotels & Resorts originated in Switzerland with contemporary Swiss style and local flair. Swissôtel properties are found worldwide, offering high-end experiences and sustainability standards. Swissôtel is part of Accor, a world-leading travel and lifestyle group.