Hospitality Coordinator

Job Description

The Hospitality Coordinator is responsible for managing catering services, café operations, and hospitality logistics within a corporate office environment. This role ensures high-quality food service delivery, accurate billing, and seamless coordination between vendors, internal teams, and facilities. The Hospitality Associate also oversees café upkeep, supply inventory, and equipment maintenance to support a welcoming and efficient workplace experience. The ideal candidate is detail-oriented, customer-focused, and thrives in a fast-paced corporate environment.

Pay: $23.50

Shift: Monday-Friday, 7:30am to 4:30pm (flexibility required)

• Coordinate catering orders for meetings, events, and weekly food programs across the office.
• Manage delivery timelines and ensure all catering components are executed smoothly.
• Ensure compliance with health and safety regulations.
• Support ongoing efforts for catering services, including tastings and events.
• Liaise with approved vendors to ensure timely delivery, accurate orders, and quality presentation.
• Maintain and track catering expenses and reconcile invoices against purchase orders and delivery records.
• Assist in developing and updating catering menus and vendor lists.
• Ensure compliance with food safety and corporate policies.
• Support special events and workplace experience initiatives as needed.
• Serve as the point of contact for internal teams regarding catering and café needs.
• Maintain quality and cleanliness of conference rooms.
• Train and supervise temporary or event staff as needed.

• Check the conference room and meeting schedule throughout shift and make note of any changes to ensure meetings are set-up accurately.
• Set up conference rooms according to client’s request, including audio/visual equipment, food, beverages, utensils, ice, etc.
• Clean up conference rooms after use and return property to vendors if necessary.
• Prepare coffee and other beverages in assigned kitchens each morning.
• Clean up coffee makers Pantry in each kitchen in the evening. Throughout the day
• Communicate with supervisor or client on meeting request concerns or deadline issues.
• Maintain inventory of catering supplies and order supplies as needed.
• Place orders for food and beverages for use during meetings
• Coordinate and act as liaison with personnel, food merchants, selected contact and outside vendor(s) to ensure the pricing is competitive and reviewed quarterly.
• Ensure the value-added products and services are secured at competitive rates that have been vetted
• Perform appropriate vendor selection and management associated with department services and/or products.
• Assist in training new hires.
• Prioritize workflow.
• Assist in process improvement ideas.
• Answer telephone in Office Services center.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.
• Must be able to lift up to 50 lbs. on a regular basis.
• Provide back-up support to Reception and/or Office Services as needed.

• Oversee daily upkeep and cleanliness of office cafés and pantry areas.
• Monitor and manage inventory of food, beverages, and hospitality supplies.
• Place and track orders for café and pantry stock, ensuring timely replenishment.
• Maintain equipment such as coffee machines, refrigerators, and water dispensers; coordinate repairs or servicing as needed.

• High school diploma or equivalent.
• Minimum (1) year professional experience preferably in hospitality, restaurant or housekeeping industry.
• Able to make independent decisions that conform to business needs and policy.
• Strong interpersonal communication skills required.
• Excellent organizational skills required.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Strong attention to detail is required.
• Must work well in a team environment.
• Professional attire and demeanor required.
• Good written communication skills.
• Good problem-solving skills, with the ability and understanding of when to elevate a problem to a supervisory level.
• Ability to work in a fast paced, high-energy environment.
• Ability to work on multiple projects…