Director, Clinical Operations

Overview

PWP Health is an innovative healthcare organization transforming lives through comprehensive behavioral health services. Our success is rooted in our core values, which drive our mission to promote community visibility, engagement, and growth in impact. We’re building a team of passionate professionals who want to do meaningful work while driving excellence, integrity, and innovation in every area of behavioral healthcare.

We are looking for a Director of Clinical Operations to oversee clinic operations and make sure our services are excellent, consistent, and compliant. In this role, you will connect clinical quality with daily operations by turning strategy into action and supporting the teams who provide care each day.

This position is a great fit for a licensed clinician with experience in operational leadership who likes building systems, coaching others, and solving practical problems in a growing healthcare setting.

• Manage the daily operations of clinics and make sure services follow established workflows and meet performance standards.
• Carry out the operational priorities set by senior clinical leaders and track key metrics like access, productivity, and service delivery.
• Help improve workflows and scheduling to boost efficiency and make the patient experience better.
• Make sure clinic operations follow state, federal, and payer rules, including HIPAA, Medicaid, and accreditation standards.
• Oversee clinical supervisors and operational leads who handle daily clinic management. Take part in projects and pilot programs with other teams to help the organization grow.

• Licensed clinician (LCSW, LPC, LMFT, RN, or equivalent).
• Master’s degree in Healthcare Administration, Nursing, Behavioral Health, Public Health, or a related field.
• 7–10 years of progressive healthcare or behavioral health experience, including clinical or operational leadership. Strong working knowledge of healthcare regulations and accreditation requirements (HIPAA, CMS, Medicaid).
• Experience managing clinic operations and supervising staff.

At PWP Health, compliance isn’t just about checking boxes - it’s about protecting the people we serve and empowering our teams to do their best work. If you’re ready to shape the ethical foundation of a growing, values-driven healthcare organization, we’d love to meet you.