Community Wellness Assistant

Join to apply for the Community Wellness Assistant role at Saint Anthony Hospital
.

2 weeks ago Be among the first 25 applicants.

Performs diverse administrative, secretarial and outreach duties for the Community Wellness Program under the of the Director or Senior Manager.

• Develops, implements and monitors systems to ensure smooth and effective operations at the Community Wellness Program. Includes creating and maintaining filing system; inputting information into databases; creating and updating forms, lists, spreadsheets, and other program materials; typing and disseminating meeting minutes; maintaining tidiness in common areas and where supplies are kept; and other administrative functions.
• Answers telephone, routes callers, takes messages and provides routine information to callers. Opens and routes incoming mail; distributes correspondence and other material to managers and department staff. Must be bilingual and have good customer service skills.
• Provides intake for clients and tasks cases to appropriate team. Facilitates appropriate medical and social service referrals. This may occur via fax, email, phone or other means. Responsibility also includes staying informed and updated about community and safety-net resources.
• Manages office supplies and equipment maintenance.
• Coordinates outreach to community health fairs and related activities for Community Wellness and the Hospital generally.
• Performs other duties or special projects as requested.

• Performs both essential and marginal job functions in a safe manner as identified by Saint Anthony Hospital and the respective department while adhering to the Hospital’s confidentiality norms and standards. Actively and consistently demonstrates the core values of Saint Anthony Hospital in all interactions with others.
• Assumes responsibility for knowing and maintaining established hospital and departmental objectives, policies/procedures including general sanitation, safety, environmental and infection control standards.
• Participates in performance activities including problem identification, data collection, solution selection, implementation and evaluation. Also assists in the care and maintenance of departmental equipment and supplies as appropriate.
• Participate in staff meetings and other in services, meetings or committees as required.

• Bilingual in English and Spanish.
• Associates degree (Bachelor’s degree preferred) or at least 1 year of administrative and/or clerical-related experiences.
• Excellent interpersonal skills.
• Strong written and oral communication skills.
• Track record of excellent customer service.
• Strong command of computer-based skills and technology including Microsoft Office products, internet research, and data entry.
• Strong organizational skills and ability to multitask.
• Ability to work well both independently and as a member of a team.
• Self-starter and ability to problem-solve.
• Ability to travel throughout community.

• Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Interpersonal skills—the individual establishes relationships quickly with all levels of employees within the organization, can maintain confidentiality, and remains open to others' ideas and ways of doing things.
• Communication—the individual speaks clearly and persuasively in positive or negative situations; able to produce written documents and communications that provide clear expression of ideas or goals; can actively listen to gain an understanding of a situation and respond accordingly.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality; ability to edit work for spelling and grammar and presents numerical data effectively.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and can deal with frequent changes, delays or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

• Saint Anthony Hospital is an independent, nonprofit, faith-based, acute care, community hospital dedicated to improving the health and wellness of the families on the West Side and Southwest Side of Chicago.
• Saint Anthony Hospital has been certified as a Primary Stroke Center by The Joint Commission.
• Saint Anthony Hospital offers competitive wages and a comprehensive benefits program for employees and their families.
• Saint Anthony Hospital employs and teaches some of the city’s brightest, most innovative resident physicians and medical students.