Welcome Coordinator - Bilingual Spanish

Welcome Coordinator - Bilingual Spanish Required

Oak Street Health, a CVS Health company

Oak Street Health is building a world of health around every consumer and surrounding itself with dedicated colleagues who are passionate about transforming healthcare.

The Welcome Coordinator creates an inclusive environment for anyone who walks through our doors and makes a positive first and last impression on our patients. As the face of our clinic, you will keep our center operations efficient by performing various administrative tasks that allow the broader teams to deliver an unmatched patient experience and make Oak Street a great place to work.

You will juggle tasks such as scheduling patient appointments, managing inbound and outbound phone calls, and handling administrative tasks including fax and mail distribution. Friendly, highly flexible, and approachable are essential qualities for success.

• Welcoming patients and guests
• Conducting visit check‑in and assisting patients with required forms
• Collecting co‑pays
• Updating patient information and making changes in the electronic medical record platform
• Scheduling/rescheduling appointments within the electronic medical records platform
• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
• Managing faxes in the electronic fax platform
• Maintaining the cleanliness of the Welcome and Community Room areas
• May be required to float to other centers in the region on an infrequent basis
• Other duties as assigned

• Strong computer skills and basic knowledge of Google Suite
• Professional phone etiquette
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization

• Experience in a customer‑service setting
• Some college education

• A flexible and positive attitude
• A welcoming and nurturing attitude toward our patient population of older adults
• High level of integrity

40

Full time

The typical pay range for this role is $17.00 - $31.30 per hour.

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

Application window for this opening will close on 06/19/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.