Non Medical Case Manager

The Non-Medical Case Manager assists individuals living with HIV in providing guidance and assistance in accessing medical, social, community, insurance, legal, financial, and other needed services.

• At least 2-3 years of direct service experience in social services (working in the field of HIV service preferred).
• Must be knowledgeable about HIV/AIDS.
• Experience serving homeless, ex-offenders, individuals living with HIV/AIDS and/or substance abuse population is preferred.
• Computer proficiency is required as well as the ability to relate to people of diverse backgrounds, cultures, races, sexual orientation and gender identities or expression.
• Strong organization and time management skills required as well as the ability to work independently.
• An automobile, valid Drivers License and vehicle insurance coverage is required.
• Occasional late or weekend hours may be required.

• Manage an assigned caseload of client with HIV/AIDS requiring comprehensive Ryan White Non-Medical Case Management Services.
• Conducts initial intake and ongoing assessments every six months.
• Develop a comprehensive care plan and monitor client’s progress towards improving/stabilizing established care plan goals.
• Refer and link clients to appropriate services within the system of care that promote positive health outcomes, treatment adherence, and greater self-sufficiency.
• Maintain client file, records all activity, and maintain appropriate documentation of eligibility.
• Inputs all data into the client level database in a timely manner.
• Provide access to Emergency Financial Assistance (e.g. food vouchers, utility payment assistance, and transportation vouchers) as needed to promote and maintain positive health outcomes.
• Complete the Certified Application Counselor training with a passing grade as determined by IL Department of Insurance.
• Facilitate enrollment of eligible health center patients and service area residents into affordable health insurance coverage through the Health Insurance Marketplace or Medicaid.
• Attends at least 12 training during the contract year to enhance skills and HIV knowledge.
• Submits monthly/quarterly/annually reports on program/client activities in a timely fashion.
• Attends monthly HIV Team meetings and all other relevant program meetings as scheduled.
• Conducts presentations and/or educational workshops on behalf of CCHC.
• Conducts peer chart reviews to ensure continued quality of services.
• Meets with clients at other agency clinic locations as necessary.

• Blue Cross Blue Shield Medical Insurance
• Blue Cross Blue Shield Dental and Vision Insurance
• Life Insurance (Provided by the company)