Medical Assistant

Join to apply for the Medical Assistant role at Vivia

$20.00/hr - $24.00/hr

Job Title:

Medical Assistant

Location:

Gage Park, IL

Reports to:

Family Nurse Practitioners and Director of Nursing

Employment Type:

Part-Time (2 days per week)

• Perform and record patient vital signs, medical history, and chief complaints in the EHR system (Athena One preferred).
• Assist Family Nurse Practitioners during medical examinations and procedures.
• Prepare and administer medications under the supervision of the Family Nurse Practitioner.

• Collect, prepare, and label laboratory specimens for processing.
• Perform basic laboratory tests and ensure timely documentation of results.

• Instruct patients on medication usage, dietary guidelines, and follow‑up care.
• Communicate test results and care instructions to patients as directed by healthcare providers.
• Answer calls, respond to patient inquiries, and coordinate follow‑up visits as necessary.

• Sterilize instruments and ensure proper functioning of medical equipment.
• Maintain and reorder inventory of medical supplies as needed to support clinic operations.

• Manage and coordinate medical and psychiatric referrals to ensure timely and appropriate patient access to specialist care.
• Track referral progress, follow up with patients, and confirm completion of appointments.

• Facilitate and follow through with the preauthorization process for medications, ensuring compliance with insurance requirements.
• Collaborate with healthcare providers and insurance companies to resolve authorization issues promptly.

• Assist with insurance coding, billing, and claims processing to ensure timely reimbursement.
• Support EHR documentation and coordinate with patients regarding insurance questions and payment arrangements.

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification preferred.

• Proficiency in EHR systems (Athena One preferred).
• Knowledge of medical terminology, billing, and coding practices.

• Strong interpersonal and communication skills with a patient‑first approach.
• Ability to collaborate effectively with clinical teams and build trust with patients.

• Strong organizational skills with the ability to manage multiple priorities.
• Attention to detail in documenting patient information, following procedures, and managing supplies.

• Part‑time: 2 days per week at our Rogers Park or Bucktown clinic.
• Schedule may vary based on patient caseload and clinic needs.

Entry level

Part-time

Health Care Provider

Hospitals and Health Care