Care Coordinator

Care Coordinator – Erie Family Health Centers

Join the Erie team! Motivated by the belief that healthcare is a human right, we provide high‑quality, affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high‑quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay.

Erie Family Health Centers, a nationally recognized top workplace with 13 sites in Chicago and suburbs, is looking for a valuable addition to our Social Determinants of Health (SDOH) team. The Care Coordinator assists patients onsite at the clinic and collaborates closely with the clinical care team to connect Erie patients with both internal and community resources, aimed at enhancing their overall health and well‑being.

• Screen patients for needs around SDOH and provide linkage to services such as emergency financial assistance, transportation, food assistance, etc.
• Enroll patients in services, benefits, and programs for which they are eligible (pharmaceutical programs, LINK, financial applications for hospital referrals, etc.).
• Educate and empower patients to navigate future SDOH needs.
• Distribute and track SDOH resources including Top Box Food distribution, ordering Uber Health rides, and distributing other material resources.
• Use Epic to document work, respond to referrals and create SDOH panels and outreach risks.
• Build effective relationships with local social service agencies and advocate for clients in the process.
• Perform other duties as assigned.

• Education
  • High School Diploma or equivalent required.
  • Associates degree or Bachelor’s degree preferred.
• Skills and Knowledge
  • Minimum of two years of work experience in community health, social or community services, or comparable experience preferred.
  • Bilingual fluency (English/Spanish) preferred.
  • Local travel required.
  • Intermediate proficiency in MS Office preferred.
  • Verbal and written communication skills, including high level of comfort presenting to groups.

Competitive salary, annual merit increases, and room for growth and career advancement.

Erie employees are eligible for Erie’s Full Benefits Package that includes Medical, Dental, Vision, Life and Disability Insurance and Flexible Spending (FSA) for Health Care or Childcare.

Retirement Program: 401(k) with Erie matching $0.50 for every $1.00 up to the first 5% of the bi‑weekly salary.

Annual Paid Time Off: starting at 15 days of PTO and 8 paid holidays.

• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.

• Erie makes a pledge that all current and future employees can feel confident that:
• Our mission, vision, and values unite us.
• Our voices matter.
• We do things well.
• Our inclusive culture promotes balance and belonging.
• We find our career sweet spot at Erie.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other (Hospitals and Health Care)