Ambulatory Medication Access Coordinator; MedsBeds Rotating

Job Description

Join UChicago Medicine
, as an
Ambulatory Medication Access Coordinator on the
Meds2

Beds
transitions of care team in the
Pharmacy Department. In this role, you will be responsible for various tasks related to prescription benefits and medication access for patients discharging home from the hospital. You will gain exposure to inpatient care, outpatient pharmacy, and transitions of care. The Ambulatory Medication Access Coordinator plays a key role on our Meds2

Beds team in order to provide optimal patient care at the time of discharge. UChicago Medicine is dedicated to providing patients with the personal service necessary to ensure that they achieve the most benefit from their medication therapy.

Eligible for a Sign-On Bonus up to $3,000

In this role, the Ambulatory Medication Access Coordinator (AMAC) performs necessary functions to ensure medication access for patients discharging home from the hospital. Other areas of responsibility include pre-screening patients for pharmacy prescription insurance, enrollment of patients into the Meds2

Beds service, managing cost and payment associated with take-home medications, identifying opportunities for pharmacist intervention on prescriptions, completion of necessary paperwork for prior authorizations, performing prescription insurance test claims via consultation from providers, and communication with the multidisciplinary care team.

Essential Job Functions:

• Facilitate enrollment of patients into the Meds2
  
  Beds transitions of care discharge medication service
• Conduct patient prescription insurance investigation and insurance input into outpatient pharmacy system
• Process and adjudicate medication claims through insurance
• Respond to general pages from providers and nurses regarding enrolled patients

• Respond to medication consult pages from inpatient provider or team member
• Communicate with patients, nurses, physicians, pharmacists, social workers, case managers, etc. to coordinate discharge medications for patients
• Document appropriate notes in patient charts within the electronic medical record
• Coordinate payment for copays or medications not covered by insurance with the patient and/or Care Coordination
• Fill prescriptions in the outpatient pharmacy
• Dispense medications in the outpatient pharmacy
• Transport medications from the outpatient pharmacy to patient bedside, nursing unit, or discharge lounge depending on patient status and inpatient location
• Complete prior authorization forms for select medications

• Provide exemplary customer service to all patients
• Perform other duties as requested by management

Required Qualifications:

• Associate or Bachelor’s degree
• Current (or eligible for) Illinois Pharmacy Technician Licensure
• 3 to 5 years of pharmacy technician experience in a retail pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience)
• Knowledge of and ability to use computers and a variety of computer programs including word processing, database management, and spreadsheets
• Strong verbal and written communications skills
• Ability to effectively manage conflicts and resolve problems
• Effective interpersonal skills, including the ability to positively influence collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction
• Ability to function effectively in a fast-paced and changing environment with multiple priorities
• Knowledge of and ability to perform insurance carrier/managed care review

Preferred Qualifications:

• Knowledge of medication reimbursement
• Knowledge of healthcare/prescription insurance billing, prior authorization, and coding

Position Details:

• Job Type/FTE:
  Full-Time (1.0 FTE)
• Shift: Rotating 8.5 hour shift; includes a weekend staffing component (you may work Saturday or Sunday, both days, or neither day on any given weekend)
• Unit/Department:
  Outpatient Pharmacy
• CBA Code:
  Non-Union

In this role, we anticipate that you will be scheduled to work a rotating shift. Shifts are typically 8.5 hours with shift start times ranging from 7am to 11am and lasting for 8.5 hours. We anticipate that you will be scheduled to work 100% at theHyde Park location.

The days of the week that you are…