Behavioral Health EAP Consultant II

Overview

Shift: Monday - Friday; 11:30am - 8:00pm EST

Location: Virtual;
Alternate locations may be considered if candidates reside within a commuting distance from an office. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Note:

per policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Behavioral Health EAP Consultant II is responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives.

• Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.
• Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
• Manages Critical Incident Stress Debriefing requests.
• Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
• Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
• Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
• Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.

• Requires a HS diploma or equivalent and a minimum of 5 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background.
• Current unrestricted license such as (but not limited to) LPC, LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required.

• MA/MS preferred.

For candidates working in person or virtually in the below location(s), the salary range for this specific position is $69,720.00 to $.

Locations: Colorado, Illinois, Nevada, New York

In addition to salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. The salary offered is based on legitimate, non-discriminatory factors set by the Company. The Company is committed to equal pay opportunities for equal work regardless of gender, race, or any other category protected by laws.

Salary and Employment Details
"The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. No amount is considered to be wages or compensation until earned, vested, and determinable under policy terms.

Bonus, commission, benefits, or any other form of compensation for a particular employee remains in the Company’s discretion."

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes are the property of Elevance Health.

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

At Elevance Health, we are creating a culture designed to advance our strategy and support personal and professional growth. Our values and behaviors are the root of our culture.

We offer a range of market-competitive total rewards including merit increases, paid holidays, Paid Time Off, incentive bonus programs, medical, dental, vision, disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual, associates are required to work at an Elevance Health location at least once per week. Time onsite expectations will be discussed during the hiring process.

The health of our associates and communities is a top priority. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If not vaccinated, offers may be rescinded unless an acceptable explanation is provided.…