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Case Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Metropolitan Family Services
Full Time position
Listed on 2026-01-29
Job specializations:
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 40000 - 46000 USD Yearly USD 40000.00 46000.00 YEAR
Job Description & How to Apply Below

If asked to describe the culture at Metropolitan Family Services, we could do that in one word.
COMMUNITY
! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Case Manager at our South Chicago office.

SALARY: The average starting salary for this position will fall in the range of $40,000 and $46,000 annually. Where candidates fall in this range will be based on skill and experience level.

$2,500 Sign‑on bonus for first‑time employees with MFS! ($500 on the first paycheck, $1,000 after completing six months of employment, & $1,000 after one year)

ESSENTIAL JOB FUNCTIONS
  • Conducts thorough assessment of clients. Evaluates problem and service needs.
  • Develops a written client service plan specifying goals to be achieved and services to be pursued.
  • Supplements service plans to meet client needs.
  • Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship
    issues.
  • Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them.
  • Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
  • Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills.
  • Reassesses and monitors client situation and adequacy of service plan.
  • Collaborates and participates with other program staff in the planning and implementation of service plans.
  • Subsequent to consultation with supervisor, handles emergency and crisis situations within target population.
  • With supervisory approval, authorizes limited amounts of financial assistance to own clients.
  • May work with community groups.
  • Works effectively with diverse staff and service population.
  • Other duties as assigned.
QUALIFICATIONS
  • Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university.
  • One year of case management experience in a social service or healthcare setting preferred.
  • Certified Alcohol and Drug Counselor certification preferred.
  • Bilingual in Spanish preferred.
  • Crisis stabilization experience
    preferred.
  • Ability to work evening and weekend hours as needed.
ADDITIONAL REQUIREMENTS
  • Satisfactorily pass all relevant screening and criminal background checks.
TRANSPORTATION/TRAVEL REQUIREMENTS
  • Driving for work required with transportation of clients preferred in a personally owned vehicle.
PHYSICAL DEMANDS
  • While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

    Must be able to lift at least 30 lbs.
Some highlights include:
  • Medical Coverage, Dental Coverage, and Vision Coverage.
  • Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro‑rated to your benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
  • Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you  to see the full suite of benefits offered!

Qualifications Education

Required

Bachelors

Experience

Required 1 year

Case Management in a social service or healthcare setting.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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