Insurance Verifier​/Financial Counselor

Overview

Department: Admitting

Schedule: Fulltime - Days 9am-5:30pm

Facility: Resurrection Medical Center

Location: Chicago, IL

The primary function of the Insurance Verification Specialist is to contact health plan carriers to obtain eligibility information, ensuring that the most accurate up-to-date information is verified and entered into the patient’s account. Assist patients in understanding their insurance coverage and financial responsibilities. Coordinate payment for all scheduled/elective services required according to payer specifications prior to services rendered. Collect payments, discuss payment arrangements as appropriate, create estimates, advise patients in person and over the phone on their insurance benefits coverages, and in some cases assess and validate physician orders for appropriateness.

Provide excellent customer service to patients regarding insurance inquiries. Manage insurance-related queries from internal and external stakeholders. Prepare reports on insurance verification activities and outcomes for management review. Problem-solve insurance errors and research insurance requirements. Gather all relevant information required to process financial assistance requests. Document all communication and follow-up in the EMR. Pursue and participate in education opportunities to remain current with payer changes in the healthcare industry.

EDUCATION, EXPERIENCE, TRAINING

• Minimum two years’ experience in hospital admissions or billing setting preferred.
• Well versed in authorization processes for all payers.
• Knowledge of medical terminology and insurance policies.
• Excellent organization and time management skills along with excellent oral and written communication skills.
• Ability to learn quickly, work independently and collaboratively within a team environment.
• Ability to maintain good working relationships.
• Demonstrates attention to detail and ability to multitask.
• Ability to work in a demanding environment.
• Problem solving skills.
• Proficient computer skills.
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).

Resurrection Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.86 to $24.42.

The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being.

Note:

Learn more about benefits at the company site.

Employment Status: Full Time

Shift: Days

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

Know Your Rights:
This summary does not create a contract of employment or any guarantee of future employment. For more information, visit the EEOC Know Your Rights page."