Wellness Coordinator

Lume is Chicago’s premier wellness and aesthetic destination — a space where science meets self-care. We combine cutting-edge longevity therapies, spa-level hospitality, and high-vibe energy to help our guests feelenergized, empowered, and elevated. Now we’re growing, and we want someone just as obsessed with health optimization and beauty as we are.

About the Role:
Wellness Coordinator

As aWellness Coordinator, you're not just the first face our guests see — you're the connection point that makes the Lume experience unforgettable. You’ll be at the intersection of hospitality, wellness, and aesthetics, supporting both our front desk and clinical teams to deliver a best-in-class guest experience.

This Role is for you if you:

• Follow trends in longevity, biohacking, and aesthetic wellness
• Know the difference between NAD+ and B12 (or are excited to learn)
• Genuinely love helping people feel and look their best
• Believe wellness should be both beautiful and functional

Responsibilities:

• Greet guests with warmth, energy, and enthusiasm
• Build genuine connections — remember names, routines, and personal preferences
• Assist nurses with preparing guests for services like IV drips, saunas, and lymphatic compression
• Clean, reset, and organize service rooms to maintain Lume’s pristine standards
• Educate guests on our services, memberships, and product offerings (we’ll train you!)
• Make outbound calls or texts for appointment confirmations and follow-ups
• Assist with laundry, tidying, and back-of-house flow
• Participate in sales and contribute to a high-performing team

Why Join Lume

• Be part of a brand that is transforming lives through science-backed wellness.
• Work alongside expert nurses, aestheticians, and wellness consultants in a supportive environment.
• Opportunities for growth in wellness consulting, aesthetics coordination, and operations.
• Gorgeous, serene workspace designed to inspire health and confidence.
• Meaningful relationships with clients who value trust, results, and experience.

Schedule Options:

What we're looking for:

• Passion for aesthetics, recovery, and whole-body wellness
• Licensed Esthetician highly preferred, but not required.
• Excellent communication and guest service skills
• Experience in wellness, medspa, retail, or hospitality is a plus — not required
• Eagerness to grow, learn, and evolve in a dynamic, team-first culture
• $22–$32/hour+commission
• 401(k) with Matching
• Staff Discountson services + wellness products
• Flexible Scheduling
• Complimentary training in cutting-edge treatments (IVs, HBOT, Emsculpt Neo, and more!)

Location:

• In-person at Lume — 60654, River North, Chicago.

Must have reliable commute or be willing to relocate.

Our Culture

At Lume, we value:

• Connection:
  Every guest deserves to feel seen, heard, and cared for.
• Excellence:
  From protocols to presentation, we don’t cut corners.
• Growth:
  As we evolve, so do our people. Training and development are part of the journey.
• Teamwork:
  Our success is collective — we show up for one another every day.