Clinical Revenue Supervisor

Overview

Department
BSD UCP - Professional Billing Coding - Medical Specialty

The Biological Sciences Division (BSD) and the University of Chicago Medical Center (UCMC) are managed by a single Dean/Executive Vice President and comprises the largest unit of the University, accounting for 60% of its annual budget. All physician, hospital, and clinic services are managed through the Medical Center, which is a $1.3 billion enterprise. The BSD includes the Pritzker School of Medicine, approximately 20 academic units, degree granting committees, and research centers and institutes.

The BSD is located on the University's main campus in Hyde Park, ten minutes south of downtown Chicago. BSD's patient care operations are conducted primarily at the University of Chicago Hospital and clinics, which share the same campus. The University of Chicago Practice Plan (UCPP) is the central organization that supports the clinical activity of nearly 850 clinically active faculty practicing at the University of Chicago.

These clinically active faculty collectively form the University of Chicago Physicians Group (UCPG). The University of Chicago Physicians  Group (UCPG) is a component of the physician practice plan for the University of Chicago. The UCPG department provides billing services for medical services provided by University physicians and manages the accounts receivable collection and reporting processes for the Biological Sciences Division (BSD) departments.

Each physician is a faculty member and is based in a specified department in the BSD.

The Clinical Revenue Supervisor supports the management of billing, coding, and compliance functions within the department to ensure accurate and timely revenue capture. This role oversees the day-to-day operations of charge posting, coding accuracy, and workflow efficiency, ensuring adherence to documentation standards and regulatory requirements for CPT and ICD-9-CM/ICD-10-CM coding.

The supervisor provides guidance and oversight to Coders and Abstractors, reviews billing processes and performance, and collaborates with department leadership to identify and resolve revenue or compliance issues. They serve as a key liaison between physicians, administrative staff, and revenue cycle teams to communicate regulatory updates and maintain best practices.

In addition, the Clinical Revenue Supervisor participates in and may lead training and auditing initiatives that support compliance and promote understanding of departmental policies and expectations. This position requires a strong working knowledge of medical coding, billing procedures, and healthcare compliance, along with the ability to manage multiple priorities while maintaining accuracy and accountability in all aspects of the revenue cycle.

• Assist department managerial and executive staff in the management of successful billing and compliance activities.
• Ensure that all professional and hospital charges are posted accurately and timely, and that the department meets chart documentation, CPT and ICD-9-CM/ICD-10-CM requirements.
• Review coding procedures, workflow issues, billing infrastructure, and the performance of Coders/Abstractors.
• Inform department administrators, physicians, and Abstractor/Coders of regulatory changes.
• Assist in departmental compliance efforts by participating in training sessions, performing audits, and promoting an understanding of procedures, policies, and expectations.
• Develop and maintain standard operating procedures for billing, coding, and charge capture to ensure consistency and compliance.
• Monitor work queues, charge lag, and key performance indicators to track and improve accuracy, productivity, and reimbursement.
• Serve as the first point of escalation for coding or billing issues and collaborate with internal partners to resolve discrepancies.
• Provide ongoing training, guidance, and feedback to Coders and Abstractors to maintain quality and compliance.
• Partner with the Revenue Cycle, Compliance, and Finance teams to identify process gaps and implement improvements.
• Review and analyze denial trends to identify root causes and implement corrective measures.
• Participate in system upgrades, workflow design, and process testing related to billing and coding functions.
• Maintain current knowledge of payer requirements, CMS updates, and industry best practices, communicating changes to staff and leadership.
• Support departmental planning and budgeting by monitoring workload and staffing needs.
• Prioritizes chart documentation and maintaining requirements within the department. Ensures all processes involved in accurately posting professional fees.
• Has a moderate/solid understanding of coding procedures, workflow issues, billing infrastructure, and performance of Clinical Revenue staff. Informs department administrators, physicians, and Coder/Abstractors of regulatory changes.
• Participates and may lead in training sessions, performing audits, and promoting an understanding of procedures, policies,…