Director, Ambulatory Quality and Safety

Overview

Director, Ambulatory Quality and Safety

Hiring Department
:
Ambulatory Care Adm

Location
:
Chicago, IL USA

Requisition : 1039096

Posting Close Date
:
February 20, 2026

Salary
:
The salary range of employees currently holding equivalent position is $138,

About UI Health

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 30+ outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers.

It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

This position is responsible for the leadership of Ambulatory Services initiatives that serve to enhance nursing quality and regulatory compliance. This leader assesses, plans, implements, and evaluates strategies and initiatives that aim to ensure the highest clinical quality. This position both leads and participates in quality initiatives with a goal of excellence, and other metrics which are directly or indirectly impacted in the Ambulatory Services areas.

• Provides administrative leadership along with consultation to all Ambulatory Services operations and outcomes with respect to the following:
• Leads, manages, and promotes a culture of patient safety and implementation of high reliability within ambulatory.
• Works cross functionally with other members of leadership to ensure the organizational and department goals are achieved through collaboration and teamwork.
• Promotes and oversees performance improvement activities to improve operations that support achieving quality benchmarks.
• Provides coordination of quality initiatives and regulatory compliance.
• Provides direct or indirect leadership of nurses, medical assistants, technicians, professionals.
• Manages and communicates quality dashboard to reinforce compliance and facilitate interdisciplinary communication.
• Develops, interprets, and directs the implementation of departmental policies and procedures, and applies recognized standards of nursing care and practice.
• Oversees the quality and data analytics of Ambulatory Services to ensure meeting of metrics and reporting data.
• Serves as an interdepartmental liaison to Nursing Informatics, that engage in data sharing, joint reporting, or other joint data-related items with Ambulatory care.
• Establishes, implements, and evaluates quality of care.
• Plans and develops patient safety innovation and practice improvement.
• Integrates shared leadership and fosters collaboration across multi-disciplinary disciplines to arrive at decisions affecting all Ambulatory Services sites of care.
• Monitors and evaluates operations for compliance with licensure, accreditation, and regulatory standards.
• Plans, assigns and reviews work of staff to ensure that group objectives are met. Hires, trains, develops, and manages staff to ensure that qualified staff exists to meet group objectives.
• Performs other related duties and participate in special projects as assigned.

Minimum Qualifications

• Illinois Registered Nurse License Required
• Bachelor's Degree in Nursing Required
• Master's Degree Required
• A minimum of five (5) years clinical nursing experience with progressive responsibility is required.
• A minimum of three (3) years in quality, patient safety and quality improvement experience.
• A minimum of three (3) years in ambulatory care nursing experience is required.
• Strong communication, customer service and decision-making skills, and project management are required.
• Knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required.

Preferred Qualifications

• DNP, PhD preferred

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the…