Patient Service Coordinator, Gen Med - Part-Time, Rotating

Overview

We’re hiring for a Patient Service Coordinator at the University of Chicago Medicine in Hyde Park, Illinois!

The Patient Service Coordinator (PSC), under the director of the Administrative Manager and Supervisor, will be responsible for providing high volume customer service and clerical support to coordinate and facilitate patient care within the units. The PSC will be responsible for coordinating perioperative services appointments. The position requires the ability to interact with patients, their families, physicians and other healthcare team members within the unit.

At the University of Chicago Medicine, the dedicated Patient Service Coordinators share in our vision and commitment to excellent customer service and patient care. In patient support, we have a strong sense of service orientation in responding to the needs of internal and external customers. We work both independently and in a team environment to identify the best approach to problems and questions.

We strive for a positive patient and customer experience, every time.

• High School diploma or equivalent required
• At least one year of general office experience, preferably in a medical/clinical setting
• Good written and verbal communication, organizational and customer service skills
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals
• Proficiency in MS Office Suite, ability to learn and utilize applicable software

• Associate Business courses preferred
• Medical terminology preferred

• Job Type/FTE:
  Part Time (0.6 FTE)
• Shift: Rotating (3pm-11pm; 7am-3pm), with rotating weekends.
• Unit: 3SE-Hospital Medicine - Hyde Park
• CBA Code: 743 Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.

If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.