Office Manager

4181 Southpoint Dr. E, Ste 200

Job :2269

# of Openings:1

Position:
Office Manager

Reports to:

Executive Director/Doctor

• Performs a wide variety of management duties for the oral surgical office to include overseeing employees at the location, handling patient and staff grievances, and coordinating the overall flow of the practice. Promotes a safe, pleasant, and harmonious environment for patients, staff, and the doctor.

• Opens and closes office: turn on all computers, printers, and copier; check to make sure all printers, fax machine and copier has paper; check thermostat-heat/air; follow up cleaning lady; check postage meter for current date; take phones off and put on answering service
• Have morning meeting with staff by scheduling coordinator
• Work up / check in and out new/established patients finances and/or paperwork as needed
• Prepare Treatment Plans/Estimates
• Verify insurance
• Check coordination of implant equipment for all offices
• Let clinical know of all upcoming hospital and implant cases to include outer locations
• Take care of any immediate employee concerns
• Mail any patient correspondence
• Get precertification or send in predetermination for any upcoming surgeries to the insurance company
• Meet with doctor regarding complex treatment plans and coordination and office production and efficiency
• Perform marketing deliveries when applicable
• Return calls to patients
• Check over the daily batch going to business office to make sure it is complete and error free and take care of any other business office concerns
• Take calls from other office managers at outer locations
• Print and call in prescriptions for patients
• Review post-op / pre-op instructions with patients
• Answer telephones and take messages for doctor and staff
• Schedule appointments, doctor lunches and coordinate all major surgical / hospital cases
• Stay updated on current insurance changes and relay all changes to front desk.
• Track orthognathic and implant cases
• Get medical clearance from physicians
• Help get charts ready for next day
• Review the next day schedule with schedule coordinator
• Responsible for petty cash and office supply inventory
• Keep record of referring Doctor activity
• Correcting any transcription errors or additions
• Keep record of managers’ meetings and staff meetings
• Go through mail and disperse to appropriate areas and answer any email from outer offices.
• Participate in staff evaluations
• Scheduling of the CRNA and finances with patients

• Must be a multi-tasked individual in good physical condition and capable of handling stressful situations in a calm, collected and knowledgeable manner. Must be mature and have the ability to listen before judging or speaking. Must show kindness to others and promote a “team effort” environment to employees.

• High school graduate
• Minimum of two years in an administrative capacity
• Must have ongoing continuing education
• Experience in the medical, dental, and oral surgery field is preferred
• Exceptional human relations skills
• Ability to manage people
• Ability to work with people of all ages
• Ability to handle conflicts and get along with people
• Ability to maintain a professional demeanor at all times, even under stress
• Must be neat and organized
• Knowledge of correct grammar, spelling, and punctuation
• Ability to manage multiple priorities with interruptions
• Ability to complete tasks within the required time frame