Patient Access Representative - Outpatient - Fulltime

Patient Access Representative - Outpatient - Fulltime

Job Category
:
Administrative

Requisition Number
: PATIE
003737

• Posted :
  December 2, 2025
• Part-Time

Showing 1 location

Chicago, IL 60622, USA

• Obtains clinical, demographic and insurance information from the patient, guarantor, relative or police through an interview either over the phone or in person, or from documentation presented at the time of registration; correctly enters all information into the computer system.
• Completes all registration and consent forms, obtains necessary signatures, copies insurance cards and photo Identifications, produces labels and arm bands as required, and distributes the documentation to specified areas.
• Verifies insurance benefits and obtains necessary prior approvals, also reports back to the patient either directly or through patient letters verifying scheduled procedure, time, and date.
• Schedules patients in the Meditech CWS module in accordance with various departmental guidelines; informing patients of any pre-procedure instructions such as NPO etc.
• Quotes flat rate amounts via telephone and in person to physicians and or patients including anesthesia rates.
• Pre-registers scheduled inpatient and outpatients, also pre-registers scheduled patients after completing all phases of scheduling.
• Processes death certificates and release of remains accordingly.
• Notifies transporter to pick up patients when required (registration representative transport patients only as a last resort) and notifies Nursing Supervisor of inpatient admissions and obtains bed assignments.
• Ensures compliance with all applicable Federal, State and Regulatory agencies including confidentiality.

Requirements

1 or more years of experience

Third-party eligibility and general knowledge of medical and accounting terminology

Strong verbal and written communication and interpersonal skills are required

Ability to type 40 WPM is required

Experience on the Meditech system a plus

The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.