Medical Imaging Service Engineer

Medical Imaging Service Engineer – Insight Health Systems

Base pay range: $44.00/hr - $55.00/hr

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world‑class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients.

Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

The Medical Imaging Service Engineer installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of medical imaging equipment, including but not limited to general radiographic rooms, portables, mammography, ultrasound, bone density machines, and supporting equipment. This position requires familiarity with various classes of clinical equipment and the ability to perform maintenance on equipment outside these specialty areas when necessary. The Imaging Service Engineer ensures regulatory compliance, assists in inventory management, and serves as a technical advisor on specialty equipment matters.

The individual embodies Insight’s core values in all professional interactions, demonstrating respect, creating value, initiating meaningful change, and maintaining integrity. These duties are performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.

• Technical Service – 40%
  • Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on medical imaging equipment.
  • Repair, install, and calibrate medical imaging equipment.
  • Inform supervisors of the status of repairs, scheduled inspections, equipment conditions, and customer concerns.
  • Coordinate and document the activities of subcontractors, vendors, and service technicians to ensure proper service delivery.
  • Maintain expertise in clinical engineering through ongoing training and education.
  • Assist with special projects related to service operations as assigned.
• Regulatory Compliance – 25%
  • Ensure the accuracy and integrity of the equipment database, including inventory, PA schedules, nomenclature, and service history.
  • Comply with the Medical Equipment Management Plan (MEMP), adhering to regulatory agency requirements and organizational policies.
  • Ensure timely and accurate completion of service documentation.
  • Collaborate with medical physicists to verify radiation outputs, ensuring compliance and patient safety.
• Relationship Management – 25%
  • Build and maintain strong relationships with staff and clinicians.
  • Discuss equipment status, functionality, and concerns with stakeholders.
  • Uphold the mission, vision, and values of Insight Foundation in all interactions.
  • Provide a positive representation of Insight Foundation by integrating core values into daily activities.
• Inventory Management – 10%
  • Perform periodic inspections and maintain an inventory of common failure parts to ensure equipment uptime.
  • Verify security analysis for new customer equipment.
  • Conduct incoming inspections (II) to maintain an accurate inventory of all medical devices, including rentals, trials, and permanent equipment.
  • Make recommendations regarding inventory updates and improvements.
• Other Duties
  • Perform other tasks as assigned to support the organization’s mission and goals.

• Proficiency in diagnosing, repairing, and maintaining medical imaging equipment including and not limited to Ultrasound, general X-ray, CT, and cathlab.
• Strong computer skills, including knowledge of Microsoft Office (Excel) and networking applications.
• Ability to…