Eyecare Sales Associate

Rosin Eyecare - Eyecare Sales Associate

Requisition : 912631

Store #: 00T076 Rosin Eyecare W. Jackson Blv

Position: Full‑Time

Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each has extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups.

We’re constantly incorporating cutting‑edge technology and the latest techniques to provide a modern approach to eye care.

As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte, we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. It establishes the practice as the premier destination for all vision needs within the community.

• Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
• Explores the needs and priorities of patients and links to practice offerings, including eye exam.
• Attentive to details, asks clarifying questions, and consults with Optician as needed.
• Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
• Anticipates problems; explores underlying reasons for issues; strives to develop long‑term solutions.
• Possesses the ability to multi‑task and demonstrates the ability to prioritize and manage time with competing priorities.
• Custom fits glasses and precisely places prescription in lenses.
• Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
• Strives to achieve exceptional results on goals and competencies.
• Operates the point‑of‑sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates and educates at product pick‑up.
• Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one’s control.
• Informs management of potential safety opportunities.
• Adheres to attendance and daily time‑keeping requirements.
• Adheres to all company policies and procedures.
• Displays sales activity 80%–100% of the time.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Practice Manager or as business needs.

• High School graduate or equivalent.
• Strong customer service skills.
• Strong basic math skills.
• Effective selling skills.
• Familiarity with technology, such as point‑of‑sale, patient record systems, or other software applications.
• Embraces new technology and change.
• Strong communicator and listener.

• Eyecare experience.
• Sales experience.

Pay Range: $16.83 – $23.55 per hour.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

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