Patient Access Specialist

Join to apply for the Patient Access Specialist (27170) role at Near North Health Service Corporation.

$18.00/hr - $19.00/hr

Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we’re thrilled to invite you to join Near North Health as our next Patient Access Specialist!

Near North Health has been a cornerstone of Chicago’s healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high‑quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community‑based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact.

As a Patient Access Specialist at Near North Health, you’ll be the first welcoming face for our patients, playing a vital role in creating an exceptional care experience. You’ll provide outstanding customer service, seamlessly manage patient registration and scheduling, and act as a guide to help patients navigate our health centers. From ensuring accurate records to assisting patients with financial resources, your proactive and compassionate approach will help eliminate barriers to care.

By collaborating with the Patient Care Team and embracing innovation, you’ll directly contribute to improving community health and fostering a positive, inclusive environment for all.

• Mission Alignment:
  Demonstrates a passion for Near North Health’s mission and values, with a commitment to advancing community health.
• Collaboration:
  
  Works effectively with diverse teams and fosters a collaborative, inclusive work environment.
• Adaptability:
  Thrives in a dynamic environment, capable of managing multiple priorities with flexibility.
• Initiative:
  Proactively identifies opportunities for improvement and takes the initiative to implement solutions.

• Education Requirements:
  
  High school diploma or an equivalent combination of education and experience.
• Experience:
  
  Proven experience in a customer service role, preferably in healthcare, hospitality, or a related field. Excellent verbal and written communication skills. Basic understanding of medical terminology and healthcare practices is desirable. Proficiency in office software and electronic health records systems.

• Health and Wellness:
  Premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Financial Security:
  Generous retirement plans with company contributions, a tax‑deferred annuity, life insurance options, AD&D coverage, critical illness coverage, and a 24‑hour accident plan.
• Work‑Life Balance:
  Paid time off, including vacation, sick days, and 9 paid holidays. Commuter benefits available.
• Professional Growth:
  Ongoing training, development programs, and tuition reimbursement.
• Employee Wellness:
  Employee Assistance Program and access to mental health resources through Modern Health.

Compensation is determined based on each candidate’s experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package.

This position is grant‑funded, and continued employment is contingent upon the availability of funding. While we strive to secure ongoing support, grant‑funded positions are subject to renewal based on program needs and funding availability.

Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let’s work together to make a difference in the lives of our community members!

Entry level

Full‑time

Health Care Provider

Hospitals and Health Care