Maternity Health Navigator; CHW, BHPP, Case Manager

Overview

Our continued success means continued growth! Gellert Health is expanding to meet rising demand and Bring Care Back to Healthcare. We're looking for compassionate team members to grow with us, candidates who are grounded in our values of Kindness, Integrity, and Quality, as we expand our impact in the communities we serve!

Gellert Health (GH) offers an unparalleled concierge level of health navigation and advocacy, striving for excellence in care. Our foundation is built on kindness, integrity, and quality, values that guide our work with the community, patients, partners, and our team members. Gellert Health is committed to integrating cultural competence and the principles of trauma-informed care into our services. We focus on transforming healthcare for vulnerable populations by providing Health Navigation Services that address barriers to quality care, including helping patients understand and navigate the healthcare system and access safe transportation.

NAVIGATOR SPECIALITY – MATERNITY

The Maternity Specialty Navigator works primarily with high-risk expectant mothers, delivering comprehensive support for access to quality care throughout their pregnancy, delivery, and postnatal journey, particularly addressing any existing chronic health conditions to reduce risk and promote overall well-being.

• Managing appointment scheduling to ensure follow through
• Transportation assistance to improve access to care by arranging transportation for or driving patients to and from their appointments in navigator’s car
• Prescription coordination to enhance medication and treatment compliance and medical outcomes
• Provide individualized Peer Support services
• Adherence to Gellert Health’s policies, procedures and protocols
• Complete documentation of patient interactions in our EHR system
• Collaboratively working with the Team on cross-coverage needs
• Fulfill additional responsibilities as assigned by Direct Supervisor

• Ability to engage clients with empathy, compassion, patience, healthy boundaries and professionalism
• Strong communication skills – written, verbal and telephone skills
• Exemplary work ethic, self-disciplined, motivated, takes initiative and accountability
• Ability to multitask & work in a fast-paced environment
• Ability to navigate electronic medical record & perform other basic computer skills
• Organizational and time-management skills with attention to detail
• Problem Solving skills and Resourcefulness
• Solid understanding of physical, medical and behavioral health services
• Able to work independently and collaboratively within a team

• Associate degree or bachelor’s degree, or relevant work experience
• At least 21 years old
• 39 months clear Motor Vehicle Record
• Current Arizona driver’s license
• Auto insurance
• Clean and safe four-door car with ability to drive patients to and from appointments
• Experience working with culturally diverse, chronically homeless, and vulnerable individuals, in medical and behavioral health services
• Experience:
  • Maternity Specific patients/cases: 1 year
  • Healthcare: 1 year
  • Behavioral health: 1 year
  • Social Services Occupations: 1 year
• Bilingual – Spanish (preferred)

• 2 to 3 weeks New Hire Orientation and Training, including shadowing in the field
• Weekly individual supervision and ongoing training and support with oversight of job performance
• 90 Day Review & Annual Evaluation

• Medical, Dental and Vision insurance
• 401K plan
• Auto allowance for use towards fuel and vehicle maintenance
• 11 paid holidays
• 3 weeks PTO (Vacation and Sick days are combined into PTO)
• Longevity Bonus Program
• Employee Referral Program

Gellert Health prides itself on being more than an equal opportunity employer. We recruit a diverse and inclusive team with a wide range of backgrounds, perspectives, and skills to support our mission. Gellert Health does not discriminate based upon race, ethnicity, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability status, or any other protected characteristics.

We are an affirmative action, equal-opportunity employer. We participate in…