Clinical Training Coordinator

Clinical Training Coordinator –
Chicago Family Health Center

Location:

South Chicago

Schedule:

Monday – Friday 9:00 am – 5:00 pm

Responsibilities

• Collaborate with clinical and management staff to coordinate consistent education for clinical staff, including orientation, competency validation, and professional development to meet strategic initiatives.
• Promote evidence‑based practice and quality performance; identify creative ways to ensure accessibility of education programs to staff at all sites.
• Assess educational and professional needs using unit metrics, interdisciplinary rounds, scorecards, accreditation recommendations, patient satisfaction scores and staff surveys.
• Train, coach, and evaluate clinical and critical‑thinking skills of staff; provide timely feedback to clinical leadership on performance expectations.
• Educate staff on the philosophy and values of a Patient‑Centered Medical Home.
• Create and support a learning environment characterized by safe discourse, constructive feedback, open communication, coaching, and team development.

Qualifications

• Medical Assistant/Phlebotomist diploma and/or certification.
• 3–5 years working in a clinical setting or equivalent experience with demonstrated knowledge of ambulatory clinic operations and community health.
• Strong understanding of patient‑related clinical responsibilities.
• Proficient teaching techniques that guarantee transfer of knowledge.
• Knowledgeable of electronic health record (EHR) systems and health information technology.
• Excellent oral and written communication skills, and ability to engage in practical clinical terminology.

Knowledge, Skills, and Abilities

• Demonstrated ability to collaborate effectively in a team setting.
• Ability to maintain professional relationships with patients and team members.
• Strong communication and business acumen.
• Experience working with a diverse population base preferred.
• Ability to handle confrontation and conflict appropriately.
• Ability to work independently and seek consultation as necessary.
• Ability to follow organizational and departmental processes and procedures.
• Ability to thrive in a high‑stress, fast‑paced, high‑volume environment.

Benefits

BCBS Medical PPO Plans; BCBS Dental; VSP Vision;
Tuition Reimbursement up to $1,500 per year; 10 days of Vacation; 2 Personal Days; 10 Sick Days; 11 Paid Holidays.

Seniority Level: Mid‑Senior level |
Employment Type: Full‑time |
Job Function: Human Resources