Group Manager, Financial Crime Americas

About the team:

As the Financial Crime Group Lead for the Americas Region, you will execute Adyen’s global financial crime compliance strategy and drive the continuous enhancement of controls that safeguard our banking products, acquiring flows, issuing programs, and capital underwriting. In close partnership with Fraud, Risk, Product, Compliance, and global operations teams, you will translate regulatory expectations, data, and intelligence into scalable, intelligence‑led solutions that strengthen the end‑to‑end merchant risk lifecycle.

Your leadership will directly enable Adyen’s growth by ensuring a secure, trusted, and compliant platform for merchants worldwide, operating in strong counterbalance and collaboration with Fraud prevention to deliver holistic Fin Crime coverage.

• Lead, develop, and scale the Americas Financial Crime organization, overseeing high‑performing teams across Chicago and São Paulo (3 teams).
• Oversee complex investigations across Adyen’s Acquiring, Issuing, Banking, and Capital products. Act as the final escalation point for high‑stakes AML, Sanctions, and Fraud cases, ensuring SAR/STR recommendations are bulletproof.
• Monitor emerging AML, sanctions, and Fin Crime typologies and regulatory developments, translating insights into improved controls, risk coverage, and operational readiness.
• Implement and continuously enhance policies, procedures, and controls across transaction monitoring, sanctions screening, investigations, escalation, and regulatory reporting, aligned with Fraud and broader Fin Crime strategy.
• Drive operational excellence using data insights, automation, quality assurance, and root‑cause analysis, while partnering cross‑functionally to deliver scalable monitoring and detection capabilities.
• Build team capability through hiring, performance management, training, leadership mentorship, and clear communication that supports professional growth and sustained high performance.
• Provide performance visibility through outcome tracking, senior stakeholder reporting, audit and regulatory support, and execution of global AML & Screening priorities.

• 6+ years of experience in AML, Screening, or broader Financial Crime within a financial institution, PSP, issuing bank, or fintech, including demonstrated people‑leadership skills.
• Proven leader with a track record of building, mentoring, and motivating high‑performing teams, driving accountability, development, and a strong performance culture.
• Strong analytical and problem‑solving capability, able to interpret complex data, identify risk trends, and make sound, risk‑based decisions in a KPI‑driven environment.
• Experienced in designing scalable processes, controls, and operational improvements, while managing investigations and screening activities with precision and attention to detail.
• Effective communicator and collaborative partner, comfortable operating in fast‑moving global environments, presenting to senior stakeholders, and adapting to evolving priorities; payments or Fin Tech experience preferred and willingness to travel internationally as required.
• Payments, banking, or Fin Tech experience is strongly preferred.
• Full professional proficiency in English with clear written and verbal communication skills; able to present insights to senior stakeholders.
• Willingness to travel internationally as required.

$ - $. The compensation package also includes equity (RSUs).

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them – voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

Ensuring a smooth and enjoyable candidate…