Financial Wellness Coach

Location:

Chicago, Illinois

Business Unit:
Rush Medical Center

Hospital:
Rush University Medical Center

Department:
Student Financial Aid

Work Type:
Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule:

8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits; learn more at our Rush benefits page (https://(Use the "Apply for this Job" box below).).

Pay Range: $23.12 - $32.66 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Financial Wellness Coach is a senior-level, student-centered professional responsible for delivering comprehensive financial case management and high-impact financial wellness coaching to current and prospective Rush University students. This role plays a critical function in supporting student persistence, academic success, and degree completion by guiding students through complex financial decision-making and the full financial aid lifecycle.

The Coach provides individualized, high-touch financial coaching that integrates education financing strategies, budgeting, credit management, and financial wellness principles. In addition to direct student support, the Financial Wellness Coach contributes to the development, implementation, and continuous improvement of institutional financial wellness tools, resources, and programming. This position requires the application of professional judgment, regulatory awareness, and a proactive, equity-minded approach to student financial support.

The Financial Wellness Coach exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

• Bachelor’s degree in personal finance, business, higher education, counseling, social work, or a related field.
• Experience providing individualized personal financial coaching, financial aid advising, and/or case management.
• Experience working with students in a higher education environment.
• Experience with student information systems, financial aid platforms, or case management tools.
• Working knowledge of university systems, financial aid processes, success coaching models, and/or financial wellness theories.
• Strong interpersonal, communication, and rapport-building skills with demonstrated ability to support a diverse student population.
• Ability to manage sensitive and confidential information in compliance with FERPA and institutional policy.
• Strong organizational skills and ability to manage a large caseload effectively while meeting deadlines.
• Proficiency with standard office software and ability to learn new systems quickly.

• Master’s degree in personal finance, business, higher education, student affairs, counseling, or a related field.
• Possession of—or willingness to obtain—a financial literacy or financial coaching certification (e.g., NEFC©, AFCPE©, AFC©, CFP®).
• Experience using financial wellness or coaching frameworks, such as motivational interviewing.
• Experience working with graduate and/or professional students in a higher education environment.
• Experience developing and facilitating presentations, workshops, or group learning sessions.
• Familiarity with private student loans, lender requirements, and alternative funding processes.

• Ability to work with students in a supportive, nonjudgmental coaching approach.
• Analytical skills for reviewing financial aid data and student accounts.
• Strong organizational and case-management skills.
• Ability to manage a large caseload while meeting deadlines.
• Comfort handling complex financial scenarios.
• Problem-solving and critical-thinking skills.
• Cultural humility and ability to support a diverse student body.
• Proficiency with Microsoft Office/Google Workspace.
• Familiarity with financial literacy platforms (e.g., iGrad, Ever Fi).
• Experience with student information systems (Banner, People Soft, Slate, etc.).
• Ab…