Professional Services Consultant

PLEASE NOTE THIS IS FOR CHICAGO, ILLINOIS, UNITED STATES.

You only need to apply to one location if there are multiple listed for the job.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.

We are currently looking for a Professional Services Consultant to join our team. Within this role, you will be responsible for the overall design and analysis of customer requirements relating to the Financial Instruments module of a Treasury management system, and for implementing the functionality that meets these requirements on time and on budget.

• Lead discovery sessions with clients on their business/ technical requirements/ process
• Gather and intimately understand full requirements and document the scope of implementation
• Help support & troubleshoot delivered work throughout implementation
• Ensure client expectations are met / exceeded in terms of product set up and services delivered
• Provide up‑selling opportunities and funnel to appropriate channels
• Tier 2 support for any escalated client issues related to financial instruments
• Ensure implementation proceeds on-specification and budget
• Participate in building and implementation of the solution
• Articulate design rationale and functional strategy as it directly relates to accomplishing goal

• Proven experience in Treasury, Relationship Banking, or Fintech
• Proven experience in a corporate Treasury and/or Treasury Management software
• Proven track record in project work including implementing treasury systems with good knowledge of project management tools
• A good team player with ability to act on own initiative
• Ability to quickly identify, analyze, and resolve problems / issues
• Strong written and verbal communication skills
• Proven organizational, leadership, and interpersonal skills and proven success working directly with clients
• Excellent verbal and written communication skills – ability to interface and influence at multiple organizational levels
• Excellent listening, presentation, and consultative skills
• Able to multi‑task, re‑prioritize, and adapt to rapidly changing needs and fast pace environments
• Strong interpersonal skills and comfortable dealing with senior managers in client based environments
• Thorough understanding of Treasury functions within a Corporate Treasury, Financial Institutions or related field
• Experience with Software‑as‑a‑service technology solutions

• The opportunity to build in a fast‑paced start‑up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In‑office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi‑weekly all‑company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!