Guardianship Advisor

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• On behalf of Fifth Third Bank as Trustee, Guardian of the Estate, Agent or Custodian, understand and administer the most complex fiduciary accounts in accordance with the terms of their governing documents, if applicable, or as directed by the court. A typical client may have many of the following: structured settlements, complex medical needs, payroll obligations, estate and tax planning needs which much be undertaken by the Guardian of the Estate, a team of legal and other professional advisors, a personal residence which must be managed for the ward/beneficiary, those dependent on the ward/beneficiary or those who care for the ward/beneficiary.

• Manage the client relationships (coordinating services, building relationships with clients and their immediate and extended family or care teams, and functioning as the clients' trusted advisor) directly with the client, the client’s immediate family, legal counsel and tax professionals.

• Be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Be accountable for always doing the right thing for customers, colleagues and ensure that actions and behaviors drive a positive customer experience.

• Actively participate with the Private Bank team to develop, interpret, communicate and facilitate complex estate planning matters as part of the advice-based solutions presented to clients.

• Understand and implement all internal policy and procedures including the ongoing review and update or creation of existing policies and procedures specific to guardianship administration.

• Serve as a trusted advisor by developing relationships with the clients, stakeholders, and families, while understanding the guardianship process and ensuring obtainment of and compliance with court orders and coordinating internal and external advisors to meet those needs.

• Coordinate fiduciary services for approximately 45-60 guardianship clients.

• Administer Special Needs Trusts and probate court supervised Trusts often with discretionary income and principal payments distributed on behalf of the disabled individual or minor among multiple family members and outside vendors while managing financial risk and knowledge of applicable government benefits restrictions on distribution.

• Execute the terms of any estate plan or documents in which Fifth Third Private Bank serves as Trustee, Guardian or Agent for Guardian, often exercising broad discretion in determining the minor or disabled adults’ best interests.

• Serve as a resource to the family to navigate the complex guardianship process and provide counsel on court expectations of the Guardian of the Estate and primary function of the assets of the disabled adult or minor—to support that disabled adult and minor child.

• Work closely with outside counsel and GALs, where applicable, to manage the risk associated with this unique fiduciary role while providing best in class customer service to the disabled adult and/or minor child.

• Review and secure assistance with outside payroll vendor to manage the relationship’s payroll needs within the bank’s risk appetite.

• Work closely with Unique Asset team to manage the estate owned residence to provide for an appropriate and safe living arrangement, overseeing modifications and ongoing daily property management where necessary.

• Retain at least 95% of relationships in book of business with the assistance of the WMA team, Private Bankers, and Product Specialists.

• Review daily trust activity.

• Ensure compliance with all processes and procedures- work with Senior Guardianship Advisors and Guardianship Advisors to ensure all documentation is retained.

• Work with Senior Guardianship Advisors, Guardianship Advisors, and Trust Tax to ensure proper tax reporting.

• Coordinate with Middle Office for account opening, account Closings, cash transactions and asset transfers.

• Comp…