Sr. Payroll Analyst

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world's most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.

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At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact.

If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As a Senior Payroll Analyst, you'll play a key role in the day-to-day payroll operations for our multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls. This person will be the primary point of contact for employees, managers, and our HR Team to answer urgent payroll-related questions and offer solutions in a timely manner.

RESPONSIBILITIES

* Responsible for preparing and processing multi-state U.S. semi-monthly, Ireland monthly, and Singapore monthly payrolls timely and accurately.

* Responsible for preparing payroll inputs and reviewing Employer of Record (EOR) payrolls processed by Deel for Canada, the United Kingdom, Spain, Switzerland, Germany, and France to ensure accuracy and compliance.

* Ensure employee records are accurate and in compliance with federal, multi-state wage and hour laws, and company policy.

* Process special payments, bonuses, and off-cycle adjustments as needed,

* Administer wage garnishments, and make certain deductions are being taken in accordance with jurisdictional requirements.

* Review and research all payroll exceptions and resolve issues before finalizing payroll.

* Acts as a Payroll partner with Accounts Payable, HR, and Benefits Teams.

* Fund 401(k) contributions through Fidelity.

* Preparation of detailed journal entries for posting to the General Ledger, monthly variance analysis, and reconciling payroll GL accounts.

* Research and prepare ad hoc reports for management and other departments.

* Maintain the shared U.S., EMEA, and APAC Payroll email inboxes responding to inquiries from employees, management, and internal business partners ensuring inquiries are addressed in a timely manner.

* Process bonus and commission payments for Canada and UK PEO employees, review invoices, and fund payroll.

* Assist in the year-end W2 reconciliation and distribution.

* Assist with 401(k), Worker's compensation, and annual PBC audits.

* Review integration file from Workday to ADP Data Bridge for changes to employee records including new hires, pay changes, termination, leave of absence, etc.

* Ensure that all tax agency's notices are uploaded in ADP Smart Compliance and are resolved by ADP in a timely manner.

* Update SUTA tax rates in ADP as needed.

QUALIFICATIONS

* 7+ years of full U.S. payroll cycle processing experience with ADP Workforce Now with an understanding of the full end-to-end payroll process as well as integration points and impacts on other functional areas. Ireland payroll is a plus. Workday HR is a plus.

* Knowledge and understanding of Payroll concepts and pay-based calculations.

* Comprehensive knowledge of Federal, state, and local regulations.

* Ability to balance the demands of payroll tasks, projects, and customer expectations in a fast-paced environment with minimal direction.

* Must be self-motivated with the capability to think and act independently.

* Strong organizational, analytical, and problem skills.

* Demonstrated attention to detail with a high level of accuracy.

* Demonstrated ability to make payroll decisions and provide guidance to employees.

* Strong Excel skills with the ability to manipulate large data sets (VLookups, Pivot Tables, Sumif(s), etc.).

* Strong customer service skills with the ability to collaborate and provide information to both internal and external customers and resolve issues independently.

* Strong background in Accounting.

* Ability to work in a team setting and communicate effectively with cross-functional groups.

* Ability to become a Subject matter expert in Payroll processes.

* Ability to handle confidential and sensitive information with discretion

* CPP certification is preferred.

PERKS & BENEFITS

* We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.

* Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.

* Mental Health benefits with…