Teller, Finance & Banking

Overview

About Byline Bank

Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has approximately $9.6 billion in assets and operates 46 branch locations throughout the Chicago and Milwaukee metropolitan areas. Byline Bank offers a broad range of commercial and community banking products and services, including small-ticket equipment leasing solutions, and is one of the top Small Business Administration lenders in the United States according to the national SBA ranking by the U.S. Small Business Administration by volume FY2023.

Byline Bank is a member of FDIC and an Equal Housing Lender.

At Byline Bank, we take pride in being an award-winning workplace. Some of our recognitions include U.S. News & World Report Best Companies to Work for in the Midwest in , Best Workplaces in Illinois in 2024 by Best Companies Group and Illinois SHRM, and Forbes America’s Best Small Employers 2023. By joining our team, you will become part of an organization that values growth, collaboration, and innovation.

Byline Bank is looking for hardworking, client-focused individuals to join our dynamic team. You’ll have the opportunity to contribute to the success of our clients and make a real difference in the communities we serve. If you are passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let’s connect to discuss the Teller opportunity today!

Customer Service

• Adheres to service standards/expectations.
• Answers branch phone/electronic inquiries according to etiquette standards for the Bank.
• Provides service to all customers and prospective customers, following the Bank’s service standards and guidelines.
• Maintains positive interpersonal relationships with customers and employees.

Sales

• Meets or exceeds monthly sales production goals for products and services as assigned by manager.
• Demonstrates in-depth product and services knowledge.
• Identifies cross-selling opportunities by assessing customer needs and explaining product features and benefits. Identifies and refers business regularly.

Operational Responsibilities

• Organizes and balances cash drawer daily and adheres to the cash limit policy and usage procedures.
• Follows proper policy regarding the processing of transactions: deposits, withdrawals, check cashing, savings bonds, tax payments, traveler’s checks, cash advances, etc.
• Maintains customer confidentiality, adheres to Bank Security Act and Privacy Policy. Safeguards and secures customer information in work area to ensure it is not viewed by others.
• Maintains and adheres to Branch security procedures, follows open & close procedures, and protects bank assets and documents.
• Ensures proper work batching, re-verification, encoding, account numbers on checks, large item copies, etc.
• All other duties as assigned.

Note:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• High School Degree or GED required.
• Excellent customer service and oral communication skills.
• Previous cash handling and/or Teller experience preferred.
• Previous retail experience preferred.
• Bilingual and biliterate in Spanish/English or Polish/English preferred for select locations.
• Strong knowledge of Microsoft Office preferred.

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices. Must be able to lift 30 pounds.

Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels. The targeted hourly range for the position is between $18.00 - $20.00. In addition, Byline…