Accounting Clerk

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Hotel: Chicago Magnificent Mile (ORDHA), 505 N Michigan Ave, 60611

Internal: Reports directly to the Accounting Manager

External: Hotel guest/visitors, vendors and repair personnel

Accounts Receivable Tasks:

• Completes daily A/R transfer programs and maintains A/R records.
• Ensures prompt and accurate invoicing of all accounts.
• Performs billing of all outstanding accounts every 3 days and ensures all bills are processed within 3 day of departure.
• Processes all credit card corrections, payments and compression in OPERA on a daily basis.
• Reviews all OPERA PM accounts.
• Reviews and settles credit balance on a daily basis.
• Handles all billing inquiries and complaints. Documents and resolves all such situations, advises managers of problems. Gives all necessary answers to the client on a timely basis.
• Attends meetings and hotel training sessions as required by hotel management.
• Researches and resolves all guest inquiries.
• Prepares all documentation pertinent to inquiries settlement.
• Send all refunds documentation (credit card credit, check request…) to the assistant controller for review and approval on a daily basis.
• May act as departmental trainer for specific areas of expertise.
• Cooperates, coordinates and communicates with guests and other departments in matters concerning issues of credit, follows up on outstanding accounts and assist with credit requirements.
• Verifies the credit worthiness of all prospective hotel customers.
• Oversees the research of billings inquiries, returned checks and other claims with the A/R team.
• Collection of overdue accounts.
• Reviews billing for completeness and correctness.
• Reviews daily A/R payments:
  Checks received by mail, bank transfers and applies payments to appropriate charges.
• Conducts monthly credit meetings.
• Coordinates billing of group with client, conference services, sales and reservations.
• Coordinates with department management uncollectable accounts and potential quarterly write-off’s.
• Maintains and updates credit policy that is compatible with both the local market and IHG policies and procedures.
• At IHG, we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures.
• Perform other duties, tasks and special projects as assigned.
• Empties the cashier drop box in the security office with a witness and verifies the number of envelopes to the signature log.
• Counts the contents of the envelopes and makes sure that the content is the same that the cashier wrote on the envelope.
• Prepares the general cashier daily summary.
• Prepares bank deposit, ensuring that all checks are endorsed.
• Prepares the foreign exchange and calculates the corresponding amount in local currency for reimbursement.
• Prepares and distributes due backs, makes change for the front office and outlet employees.
• Counts contents of safe (general cashier house bank) on a daily basis.
• Disburses petty cash at general cashier hours.
• Completes audits every month for employees who have banks issued.
• Prepares house bank contracts for new cashiers and issues new banks upon requests authorized by the Director of Finance. Maintains accurate file of all current contracts.
• Prepares petty cash reimbursement for Director of Finance review.
• Assists with administrative tasks with the Accounts Payable specialist.
• Works with income auditing task to ensure work is completed when staff is on vacation of away from the office.
• Works with Accounts Payable to ensure all vendor statements are reconciled.
• Performs other duties, tasks and special projects as assigned.

Accounts Payable Tasks:

• Requests central A/P in Atlanta to set up supplier number for each supplier with form W-9 completed.
• Reviews documentation from receiving clerk for proper support and approvals.
• Responsible for the compliance with JP Morgan Chase credit card procurement and reconciliation.
• Reviews invoices received by mail and either circulates them to department heads for approval or…