Client Service Specialist, Commercial Banking

* ** Relationship Building –
** The Client banking Specialist will oversee the service needs of our relationships while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the relationship, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Business Banking product management, AML, wires, loan servicing and the branch network.
* ** Operational Support –
** Interpret, validate and obtain the required information to complete the necessary AML/legal forms for internal and external client requests. Ensure all mandatory documentation haven been properly filled out and executed. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
* ** You have 4+ years of demonstrated experience in
** client services within the Banking Industry.
* ** You have developed knowledge
** ofCIBC systems and procedures.
* ** You have strong technical skills
** with Microsoft Office suite, particularly Excel, and Word as well as the ability to quickly learn proprietary software applications supporting the origination.
* ** You put our clients first.
** You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
* ** You're*
* ** driven by collective success.
** You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
* ** You give meaning to data.
** You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
* ** Values matter to you.
** You bring your real self to work, and you live our values – trust, teamwork, and accountability.
* At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $75,000 - $85,000for the market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs;

including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.
** We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program , a vacation offering, wellbeing support, and Moment Makers, our social, points-based recognition program.
* Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
* We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values:
Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
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