Senior Merchant Underwriter

The Crypto Recruiter | Featured in Business Insider & Coin Desk | Building Web3’s people layer with the largest network in North…

Location: Chicago - onsite Monday through Thursday

A Chicago based, next wave payments platform helping modern businesses move money across borders. Our infrastructure lets merchants and marketplaces offer localized payment options in 170+ countries, settle funds quickly, reduce fraud with machine learning, and confirm delivery through tamper resistant transaction records.

We are venture backed by a group of well known investors across fintech and digital assets, and recently closed a $25M Series A to expand our global footprint and accelerate product development.

Since our seed round in 2024, we have grown revenue more than 20x and reached a multi billion dollar annualized transaction volume run rate.

As a Senior Merchant Underwriter, you will lead risk assessments for incoming merchant applications and support ongoing portfolio oversight. You will review licensing, legal documentation, processing behavior, and credit exposure. You will have independent decision authority for standard cases and act as a lead advisor for elevated risk categories such as digital assets, real money gaming, and remittance. For complex reviews, you will determine the right risk posture and present a clear recommendation to senior risk and executive stakeholders: approve, approve with conditions, or decline.

• Assess applications to confirm merchants operate legally, comply with card network requirements, and fit within internal risk standards
• Perform credit and financial reviews to evaluate stability and ability to cover chargeback exposure

• Reassess existing merchants as needed, including updated licenses, legal opinions, or financial statements
• Identify changes in risk profile and recommend actions to keep accounts compliant and controlled

• Investigate chargeback spikes, ACH return increases, and other risk signals that suggest shifting behavior or elevated exposure

• Lead improvements to workflows, tooling, and documentation to increase efficiency and support growth in underwriting volume

• Update internal policies and procedures as card partners, regulations, and geographic expansion requirements evolve
• Define practical approval conditions such as reserves, transaction caps, enhanced monitoring, or additional documentation

• Collaborate with Compliance, Product, Engineering, and Operations to build scalable underwriting solutions

• 4+ years of underwriting experience in fintech, payments, banking, or financial services
• Working knowledge of merchant acquiring, payment processing, and transaction risk
• Comfort evaluating higher regulatory risk models including digital assets, remittance, real money gaming, and prediction markets
• Consistent history of meeting SLAs and performance expectations
• Strong analytical judgment with the ability to use data to support decisions
• Clear written and verbal communication skills in fast moving, ambiguous environments
• Advanced Excel or Google Sheets skills for modeling, trend analysis, and processing data synthesis

• Experience with transaction monitoring tools and case management systems
• SQL and familiarity with BI tools such as Tableau or Looker
• Background in high growth payments environments
• Interest in crypto and familiarity with blockchain analytics tools (Chainalysis, TRM Labs, Elliptic, Merkle Science)

• Build and improve programs with visibility and influence across leadership
• Join at a high growth stage with meaningful room to expand scope and ownership
• Work at the intersection of compliance, digital assets, and modern payment infrastructure
• Competitive compensation including salary, equity, benefits, and learning support
• Collaborative team with a strong sense of mission